Alaina Helms
Macon
Summary
Dynamic Lead Cashier at Nu-way Weiners with proven expertise in credit and cash transactions. Successfully mentored new team members, enhancing customer service and sales goals. Recognized for increasing customer loyalty and retention through effective communication and training, while maintaining accurate financial records and operational efficiency.
Overview
1
1
year of professional experience
Work History
Volunteer
Bibb County Animal Shelter
01.2026 - Current
- Assisted with events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat, and operational facilities to serve program needs.
Lead Cashier
Nu-way Weiners
04.2025 - 01.2026
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Processed both cash and card purchases and refunds.
- Actively help in meeting sales goals and customer count of 300 people for my shift.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Educated employees on register use, merchandising, and customer service.
- Maintained stock to meet expected customer demand.
- Led cashiers and associates in providing thoughtful customer service.
- Processed payments effectively and accurately handled cash, credit, debit transactions.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Checked merchandise multiple times during each shift and restocked products when stock ran low.
- Restocked and organized merchandise in front lanes.
- Increased customer loyalty and retention.
- Quickly and accurately counted drawers at start and end of each shift.
- Communicated with customers and team members to solve problems.
- Operated POS cash register and equipment to collect payments.
Education
High School Diploma -
Home School
Macon, GA06-2027
Skills
- Credit and cash transactions
- Cashier training
- Sales expertise
- Time management
- Food distribution
- Community service
- Problem-solving
- Professional appearance
- Flexible schedule
- Adaptability and dependability
- Friendly and outgoing
- Customer service
- Client relations strength
- Positive attitude
Languages
English
Native or Bilingual
Timeline
Volunteer
Bibb County Animal Shelter
01.2026 - Current
Lead Cashier
Nu-way Weiners
04.2025 - 01.2026
High School Diploma -
Home School