Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Alan Rodriguez

Acworth

Summary

Dynamic sales operations leader with a proven track record at Adidas, excelling in team empowerment and stakeholder engagement. Enhanced customer satisfaction through persuasive communication and data-driven strategies, achieving significant sales growth. Skilled in performance management and implementing effective sales techniques, fostering strong client relationships for sustained business success.

Overview

6
6
years of professional experience

Work History

Team Leader, Sales Operations

Adidas
04.2021 - Current
  • Enhanced customer satisfaction through proactive problem-solving and consistent followup.
  • Analyzed sales data to identify trends, opportunities, and potential risks in order to inform future strategy adjustments.
  • Developed strong relationships with key clients, resulting in increased repeat business.
  • Exceeded sales targets by motivating team members and providing ongoing coaching.
  • Implemented data-driven forecasting methods, improving accuracy and informing strategic decisionmaking.
  • Streamlined sales processes to improve efficiency and productivity within the team.
  • Evaluated performance of products and sales campaigns through review of sales data, identifying trends and applying lessons learned to future sales initiatives.
  • Boosted team performance by implementing efficient sales strategies and techniques.
  • Worked closely with sales management to inspect sales process quality and prioritize opportunities for improvement.

Construction Supervisor

CIS
05.2019 - 04.2021
  • Supervised field crews to maximize quality and work efficiency.
  • Maintained a safe work environment by enforcing company policies, procedures, and regulatory standards throughout each project phase.
  • Completed projects on time and within budget by effectively managing resources and schedules.
  • Reported quality of performance on site to site construction managers.
  • Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
  • Increased client satisfaction with clear communication, timely updates, and quick resolution of issues.

Sales Associate

Columbia Sportswear
09.2019 - 04.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

Etowah High School
Woodstock, GA

Skills

  • Team skill enhancement
  • Stakeholder engagement
  • Team empowerment
  • Implementation of sales strategies
  • Guiding professional development
  • Sales skills enhancement
  • Performance objectives
  • Persuasive communication
  • Order tracking
  • Inventory coordination
  • Customer segmentation
  • Performance management

Accomplishments

  • Supervised team of 13 staff members at Adidas Boston Marathon event
  • Resolved product issue through consumer testing.
  • Promoted to Team Management Leader after 2 years with the company.
  • Collaborated with team of 90 employees in the development of Adidas Boston Marathons Events.

Languages

Spanish
Native or Bilingual

Timeline

Team Leader, Sales Operations

Adidas
04.2021 - Current

Sales Associate

Columbia Sportswear
09.2019 - 04.2021

Construction Supervisor

CIS
05.2019 - 04.2021

Etowah High School

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Alan Rodriguez