Summary
Overview
Work History
Skills
Timeline
Generic

Alantris Henson

Jefferson

Summary

Skilled professional with automotive service industry experience. Proven ability to perform oil changes, tire rotations and brake services. Adept at diagnosing, troubleshooting and repairing vehicle systems and components. Committed to providing excellent customer service and satisfaction.

Experienced with inventory management, customer service, and parts identification. Utilizes strong communication skills to ensure smooth transactions and customer satisfaction. Knowledge of automotive components and effective troubleshooting.

Overview

6
6
years of professional experience

Work History

Parts Associate

Jefferson Ford
11.2024 - Current
  • Enhanced inventory management by implementing an efficient organization system for parts storage and tracking.
  • Maintained clean and neat parts counter and sales floor.
  • Prioritized tasks effectively during high-volume periods, ensuring all customers received prompt attention without sacrificing quality of service.
  • Conducted regular inventory audits, maintaining accurate records and minimizing discrepancies between physical stock levels and database entries.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.

Mobile Technician

Jefferson ford
03.2024 - Current
  • Provided mobile device technical support to customers over the phone and in person.
  • Installed, configured and troubleshot various mobile devices such as smartphones and tablets.
  • Performed system updates on mobile devices, including software installation and data backup and restoration.

Express Technician

Hughes subaru
07.2020 - 10.2023
  • Inspected air filters, brakes, shocks, steering components, and other parts for defects or excessive wear
  • Performed oil changes and tire rotations on a variety of vehicles in accordance with manufacturer specifications, utilizing hand tools and power equipment
  • Performed preventative maintenance checks including checking tire pressure and fluid levels
  • Tested batteries using specialized testing equipment to ensure proper charging levels were met
  • Replaced air filters and spark plugs when needed to maintain optimal performance

Parts Clerk

Hyundai of athens
10.2019 - 02.2020
  • Developed processes for efficient tracking of incoming shipments from multiple vendors
  • Performed data entry for incoming orders and maintained accurate records
  • Inspected all incoming parts upon receipt for damage or defects prior to stocking shelves
  • Organized warehouse shelves according to established safety protocols
  • Verified part numbers, descriptions, and quantities on invoices against purchase orders
  • Ordered and tracked parts inventory using computerized systems
  • Handled returns, exchanges, and refunds in accordance with company policies

Skills

  • Tire Rotations
  • Diagnostic Procedures
  • Automotive Maintenance
  • Brakes and Tires
  • Battery Replacement
  • Replacing Parts
  • Vehicle Alignment
  • Stock replenishment
  • Shipping and receiving
  • Returns processing
  • Cash handling experience
  • Parts identification
  • Ordering parts
  • Customer service
  • Invoice processing
  • Inventory management
  • Order fulfillment

Timeline

Parts Associate

Jefferson Ford
11.2024 - Current

Mobile Technician

Jefferson ford
03.2024 - Current

Express Technician

Hughes subaru
07.2020 - 10.2023

Parts Clerk

Hyundai of athens
10.2019 - 02.2020

Similar Profiles

CREATE PROFILE
Alantris Henson