Albert Brown
Perry
Summary
Expert Manager that specializes in team building as well as customer relations
Expert in maintaining inventory as well as managing inventory for audit purposes
Adept at implementing cost saving plans
Excel at managing operations of business while utilizing company policies and procedures to drive profit margin. Participate in many roles integral to daily operations including managing employees, team building, training, hiring of new employees while developing staffing requirements and schedules
Expert mechanical minded manager that utilizes knowledge of repair and fabrication to assist customers
Expert fabrication technician that utilizes welding, cutting and preparation of details to modify and or repair automobiles, lawn mowers, tractors and equipment
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Catalog Specialist
Global Parts Distributors
11.2020 - Current
- Automotive parts data research
- Product development
- Electronic parts catalog management
- Daily inventory reporting to customers
- Website administration
- Internal IT support
- Construct inventory and sales reports for sales management
- Work with purchasing team on new products
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Inside Sales Specialist
Global Parts Distributors
03.2017 - 11.2020
- Answered customers' questions regarding products, prices, and availability.
- Created and updated customer accounts with relevant information.
- Collected information on sales and service issues to coordinate team-wide resolutions.
- Applied mathematical skills to calculating amounts, negotiating prices, and setting up contracts.
- Developed and deepened customer relationships to drive revenue growth.
- Managed friendly and professional customer interactions.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Utilized data and analytics to identify target markets and understand customer needs.
General Manager
Advance Auto Parts
01.2004 - 01.2017
- Achieve overall facility sales goals and service objectives
- Effectively manages 10-20 employees while maintain schedules to support operations
- Manage and grow commercial customer relationships/sales, including building and holding team accountable to executing action plans
- Responsible for selection, hiring, development, performance management., coaching, scheduling and engagement of store team members
- Ensure execution of all inventory and operational standards
- Coach all team members to deliver on customer expectations (DIY and Commercial)
- Training Manager on duty (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties)
- Lead change management and implement process changes throughout the facility to maintain alignment with company visions
- Embrace diversity and foster a respectful environment for both customers and team members
- Provide and train team members on Do It Yourself (DIY) service including battery installation, testing, wiper install, tool rental and usage as needed by customers
- Train and mentor team members on safety procedures as well as proper handling of hazardous materials throughout the facility
- Train team members on use of inventory management systems while maintain inventory control for audits
- Develop Profit and Loss statements to show status of the facility and develop business plans to help improve profit margin of facility in conjunction with corporate level visions and business plans
- Overall responsible for the appearance and maintenance to the facility and all components attached such as plumbing, heating and air (HVAC) to include preventive maintenance of items as well
- Implement cost saving ideas in line with company visions
- Responsible for all performance and disciplinary actions dealing with team member attendance, performance and other associated actions
- Decisively plans and manages logistics of parts delivery to customers as well of deliveries of stock to facility
- Communicates effectively by use of verbal and or written instructions to assist customers as needed
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Developed and maintained relationships with customers and suppliers through account development.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained new employees on proper protocols and customer service standards.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Warehouse Manager
Atlantic Truck Parts
01.2002 - 01.2004
- Responsible for management of inventory control
- Utilized power lift trucks to stock and manage facility warehouse
- Managed logistics of deliveries to customers as well as deliveries of stock to facility
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
Education
No Degree - Precision Machining And Manufacturing Technology
Central Georgia Technical College
Warner Robins, GA2018
High School Diploma -
Windsor Forest High School
Savannah, GA2001
Skills
- Drill Press
- Welder
- Torch
- Basic Hand Tools
- Measuring Tools
- Micrometers
- Lathe Machine
- Band Saw
- Hydraulic Jack
- Pneumatic Tools
- All Window Platforms
- Applications:
- Cycle Counts
- Audit Risk Management
- Standard Operating Procedure
- Customer Satisfaction
- Photo Imaging
- Process Improvement Suggestions
- Website Production
- Digital Preservation
- Status Updates
- New Product Information
- Customer Orders
- System Information
- Conflict Resolution Tactics
- Facility Maintenance
- Data Storage Methods Knowledge
- Cataloging Oversight
- Inventory Records
- Image Editing
- Operating System] Proficiency
- Product Description
- Image Management
- Information Cataloging
- Computer Software
- Time Management
- Hand Saw
- Machine Monitoring
- Quality Inspections
- Finishing Tools
- Job Assignments
- Grinding Machine Operation
- Inventory Control
- Steel Cutting
- Part Inspection
- Safety Rules
- Punch Presses
- Job Specifications
- Lubricating Components
- Application Support
- Resolve Technical Problems
- Word
- PowerPoint
- Outlook
- Excel
- Access
- Microsoft 365 Business Central
- AS400
- Adobe Photoshop Elements
Accomplishments
- Certifications: Automotive Service Excellence (ASE) 2018; EPA Section 609 Certification
Certification
- EPA 609 Training
- ASE Certified
- Certified in Firearm Sales
- Outdoor Enthusiast Certification
Timeline
Catalog Specialist
Global Parts Distributors
11.2020 - Current
Inside Sales Specialist
Global Parts Distributors
03.2017 - 11.2020
General Manager
Advance Auto Parts
01.2004 - 01.2017
Warehouse Manager
Atlantic Truck Parts
01.2002 - 01.2004
No Degree - Precision Machining And Manufacturing Technology
Central Georgia Technical College
High School Diploma -
Windsor Forest High School
Similar Profiles
Brandon PearsonBrandon Pearson
Parts Delivery Driver at Auto Parts DistributorsParts Delivery Driver at Auto Parts Distributors
Brijesh PatelBrijesh Patel
Parts Technician at Central Auto Parts Distributors Ltd.Parts Technician at Central Auto Parts Distributors Ltd.
Hector AguilarHector Aguilar
Warehouse Worker at Foreing Parts Distributors IncWarehouse Worker at Foreing Parts Distributors Inc