Detail-oriented professional with experience in hospitality operations and event coordination. Skilled in conducting memorable wine tastings and providing top-notch customer service. Ready to contribute to a vibrant wine experience that captivates guests.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Tasting Room Attendant
Cooper's Hawk Winery and Restaurant
Alpharetta
07.2025 - 12.2025
Assisted guests in selecting wines during tastings.
Explained wine characteristics and food pairings, enriching guest experience and enjoyment.
Maintained cleanliness and organization of the tasting room area.
Conducted engaging wine tastings for large groups and special events, fostering memorable experiences.
Collaborated with team members to ensure smooth operations during peak times.
Responded to guest inquiries, delivering exceptional customer service and ensuring satisfaction.
Performed basic maintenance tasks around the facility such as restocking paper towels and wiping down surfaces.
Host
Battle and Brew Gaming Bar
Atlanta
11.2023 - 05.2025
Greeted and seated guests in a welcoming manner.
Streamlined reservation system to optimize table assignments.
Provided menu information and recommendations to patrons.
Collaborated with kitchen staff to ensure timely service.
Maintained cleanliness and organization of dining areas.
Coordinated special events and promotions to enhance guest experiences.
Resolved guest inquiries and concerns to maintain high customer satisfaction.
Trained new hosts on procedures and customer service standards.
Greeted guests and gathered information to seat groups or place on waitlist.
Maintained cleanliness of lobby area, including wiping down tables and chairs.
Provided excellent customer service by anticipating customer needs.
Print associate
Phase 3 Graphics
Mableton
05.2023 - 10.2023
Operated large format printers to create high-quality graphics and signage.
Collaborated with design team to prepare files for printing specifications.
Loaded materials into printers, ensuring proper alignment and setup for production runs.
Monitored print jobs for consistency and quality during production processes.
Packaged finished products carefully for safe transport to clients and events.
Adjusted settings on printers to optimize quality of prints based on customer specifications.
nutrition service member
Metro Nashville Public Schools
Nashville
08.2020 - 05.2022
Ensured compliance with all relevant federal and state regulations related to nutrition services.
Participated in professional organizations related to the field of Food and Nutrition Services.
received and disbursed money by selling food to students and staff
maintained the serving line,while working under general supervision
Prepared diverse menu items in accordance with established recipes and standards.
Maintained cleanliness and organization of kitchen workspace and equipment.
Assisted in inventory management by tracking ingredient supplies and freshness.
Collaborated with team members to ensure timely meal preparation and service.
Server/Food Runner/Cook
Franklin entertainment center
Franklin
11.2019 - 08.2020
Provided excellent customer service in fast-paced dining environment.
Took and processed customer orders efficiently and accurately.
Maintained cleanliness and organization of dining area and tables.
Assisted team members with food preparation and service tasks.
Prepared and cooked a variety of menu items daily.
Maintained cleanliness and organization of kitchen workstations.
Cleaned kitchen equipment, surfaces, utensils and dishes.
Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Operated grills, fryers and broilers to cook items to quality guidelines.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Education
High School Diploma -
Page High School
Franklin, TN
05-2016
Some College (No Degree) - Audio Production and Music Business
Middle Tennessee State University
Murfreesboro, TN
Some College (No Degree) - Music Production
Columbia State Community College
Franklin, TN
Skills
Wine knowledge
Event coordination
Food pairing advice
Wine tasting presentation
Hospitality operations
Customer engagement
Conflict resolution
Cash handling expertise
Guest assistance
POS system operation
Guest service
Excellent communication
Task prioritization
Issue and complaint resolution
Certification
ABC Licensed
Servesafe Certified
Tips Certified
Timeline
Tasting Room Attendant
Cooper's Hawk Winery and Restaurant
07.2025 - 12.2025
Host
Battle and Brew Gaming Bar
11.2023 - 05.2025
Print associate
Phase 3 Graphics
05.2023 - 10.2023
nutrition service member
Metro Nashville Public Schools
08.2020 - 05.2022
Server/Food Runner/Cook
Franklin entertainment center
11.2019 - 08.2020
High School Diploma -
Page High School
Some College (No Degree) - Audio Production and Music Business