Alec Evans
Midway
Summary
Skilled Field Service Technician with a proven track record at National Equipment Dealer, adept in troubleshooting and repair, and renowned for exceptional customer service. Mastered diagnostic software and equipment maintenance, ensuring high functionality and client satisfaction. Excelled in problem-solving and customer training, significantly enhancing operational efficiency and service quality.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Field Service Technician
National Equipment Dealer
- Responded quickly to emergency maintenance requests for timely on-call support.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Am fluent in operating and understanding Xentry systems for all Bell articulating dump trucks
- Have Cummins software and can use, diagnose and repair equipment as needed.
Heavy Equipment Mechanic
Synergy
01.2023 - 09.2023
- Diagnosed and repaired hydraulic and electrical systems to maintain equipment function.
- Maintained a clean work environment that promoted safety while enhancing overall productivity.
- Troubleshot equipment malfunctions utilizing diagnostic tools and technical manuals.
- Optimized machine operations, executing regular tune-ups and adjusting hydraulic systems as needed.
- Reassembled and tested equipment after repairs to verify function and performance.
Wheeled Vehicle Mechanic (91B)
Military
09.2016 - 01.2023
- Enhanced mission efficiency via consistent upkeep and restoration of critical support vehicles such as ambulances, cargo trucks, and fuel tankers.
- Went to wheeled recovery school allowing me to be trained and proficient in operating and maintaining a military tow truck.
Education
High School Diploma -
Woodlan
Woodburn, IN2016
Skills
- Problem-solving
- Troubleshooting and repair
- Field repairs
- Customer service
- Technical troubleshooting
- Customer training
- Power tools operation
- Diagnostic software
- Making do with what I have
Certification
H8 wheeled recovery school
Manitou skid steer level 1 and 2
Hyundai engine diagnostic software school
Cummins 40 hour pre requisite
Sakai training
Hyundai university
Timeline
Heavy Equipment Mechanic
Synergy
01.2023 - 09.2023
Wheeled Vehicle Mechanic (91B)
Military
09.2016 - 01.2023
Field Service Technician
National Equipment Dealer
High School Diploma -
Woodlan
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