Summary
Overview
Work History
Education
Skills
Timeline
Generic

ALEJANDRO BUENO

Valdosta,GA

Summary

Enthusiastic Service Manager/ Technician with the motivation, desire, knowledge and skills required to repair malfunctions in complete mechanical systems. Able to work independently or in a team, with a unique ability to communicate effectively on all levels. Expert in vehicle operations, parts purchasing and customer satisfaction. Driven to keep service operations cost-effective, speedy and high-quality in order to maintain a reputation for excellence.

Overview

14
14
years of professional experience

Work History

Service Manager

DeMott Auction & Machinery
01.2025 - Current

Attentive Service Manager, overseeing company assets, organizing and scheduling repairs for auction and retail units. Assessing equipment, looking up and ordering parts, building internal quotes, record keeping. Equipment include agriculture, on & off road. Skills include routine maintenance: electrical, engine, hydraulic and mechanical diagnostics and repair. Still maintain Class A CDL license with up to date medical card.

Service Manager

Southern Tractor and Outdoors
10.2019 - 01.2025
  • Attentive Service Manager, further building comprehensive knowledge of the agricultural and construction equipment industry. Adept at providing optimal level of customer support, while managing staff to meet customers expectations. Provide support to technicians, worked on equipment (electrical, hydraulic, mechanical and maintenance), and delivered equipment when needed.

Service Manager

Nashville Tractor INC.
02.2017 - 10.2019
  • Attentive Service Manager with comprehensive knowledge of the agricultural and construction equipment industry. Adept at providing optimal level of customer support, while managing staff to meet customers expectations. Filled in as Class A CDL driver when needed.

Warranty Administrator, Parts Sales, Driver

Nashville Tractor INC.
12.2012 - 02.2017
  • -Knowledgeable Warranty Administrator with extensive experience with warranty policies in the agricultural equipment industry. Specialize in processing insurance and warranty claims.
  • -Experienced Parts clerk, adept at recommending and finding parts to complete repairs.
  • -CDL Class A licensed operator, experienced in operating, binding and transporting equipment.

Cash Wrap Lead

Polo Ralph Lauren
07.2011 - 09.2012
  • Personable and responsible cashier, helped provide the best customer service in a fast-paced environment. Working as leader of the cash wrap team, helping resolve customer problems and accurately processing high volume of transactions on a daily basis. Known for a strong work ethic and ability to deliver a high quality service.

Education

Automotive Technology

Universal Technical Institute Graduate
Orlando, FL
09.2012

CDL CLASS A Licence -

Georgia Driving Academy
Conyers, GA

Some College (No Degree) - Biology

Abraham Baldwin Agricultural College
Tifton, GA

High School Diploma - undefined

Echols County High School
Statenville, GA

Skills

  • Energetic and Positive Work Attitude
  • Adaptive Team Player
  • Outstanding Customer Service Skills
  • Very Dependable and Reliable Employee
  • Quality Oriented
  • Bilingual- Fluent in Spanish/English
  • Willingness to Learn and Adapt to Changes
  • Self Motivated
  • Multitasking and organization

Timeline

Service Manager

DeMott Auction & Machinery
01.2025 - Current

Service Manager

Southern Tractor and Outdoors
10.2019 - 01.2025

Service Manager

Nashville Tractor INC.
02.2017 - 10.2019

Warranty Administrator, Parts Sales, Driver

Nashville Tractor INC.
12.2012 - 02.2017

Cash Wrap Lead

Polo Ralph Lauren
07.2011 - 09.2012

Some College (No Degree) - Biology

Abraham Baldwin Agricultural College

High School Diploma - undefined

Echols County High School

Automotive Technology

Universal Technical Institute Graduate

CDL CLASS A Licence -

Georgia Driving Academy
ALEJANDRO BUENO