Alejandro Contreras

• - Created and managed daily schedules, coordinating tasks for lawn maintenance, landscaping projects, and client consultations.
• - Conducted client consultations, provided estimates, and ensured timely project completion to meet client expectations.
• - Handled financial management aspects, including invoicing, expense tracking, and payroll for employees.
• - Maintained positive client relationships through effective communication and prompt resolution of inquiries or concerns.
• - Developed and implemented successful marketing strategies, resulting in increased client acquisition and business growth.
• - Engaged in sales activities, presenting service offerings, negotiating contracts, and closing deals.
• - Supervised and coordinated team activities, providing training and guidance to ensure a skilled and cohesive workforce.
• - Conducted quality inspections of completed work, implemented improvements based on feedback, and maintained high standards.
• - Managed equipment maintenance, overseeing repairs and ensuring optimal performance.
• - Addressed operational challenges promptly, including equipment malfunctions, scheduling conflicts, and client satisfaction issues.
• - Implemented effective solutions to minimize disruptions and maintain service excellence.
• - Explored opportunities for business expansion, diversification, and geographic reach to drive growth.
• - Participated in industry events, joined local business networks, and engaged in community outreach to build connections.
• Key Achievements:
• - Maintained a high level of client satisfaction, evidenced by positive feedback and repeat business.
• - Implemented cost-effective measures, optimizing budgeting and contributing to financial stability.
• Skills:
• - Business Operations
• - Client Relations
• - Sales and Marketing
• - Team Coordination and Leadership
• - Financial Management
• - Problem Solving
• - Entrepreneurial Insight
• - Quality Control
• References:
• Available upon request.

• Operated production machinery to ensure consistent output quality.
• Monitored assembly line processes for efficiency and adherence to safety standards.
• Collaborated with team members to streamline workflows and reduce downtime.
• Conducted routine maintenance on equipment to prevent operational disruptions.
• Assisted in training new hires on safety protocols and production techniques.
• Implemented process improvements that enhanced overall productivity of the team.
• Maintained accurate inventory records and reported discrepancies promptly.
• Ensured compliance with company policies, contributing to a safe work environment.
• Followed safety procedures and guidelines to maintain safe working environments.
• Used equipment properly to avoid workplace hazards or injuries.
• Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
• Organized work to meet demanding production goals.

Directed daily landscape maintenance operations for multiple crews, managing 10+ trucks and 20+ field employees across residential, commercial, and HOA properties.

Planned, optimized, and adjusted weekly and daily routes to ensure efficiency, productivity, and on-time service completion.

Ensured all contracted work was completed within schedule and budget, addressing issues proactively to avoid service delays.

Recruited, onboarded, trained, coached, and, when necessary, disciplined or terminated employees to maintain performance standards.

Led and enforced company safety programs, conducting tailgate meetings, jobsite inspections, and incident reporting to reduce accidents and liability.

Served as the primary point of contact for client relations, handling walkthroughs, service issues, quality control, and retention efforts.

Performed regular quality control inspections of properties to ensure work met company standards and client expectations.

Managed equipment purchasing, allocation, and lifecycle planning, ensuring crews were properly equipped to perform efficiently.

Maintained accurate inventory tracking for tools, equipment, and materials to minimize loss and downtime.

Coordinated with mechanics and vendors for equipment repairs and preventive maintenance.

Tracked labor hours, productivity metrics, and job costs to improve operational efficiency and profitability.

Collaborated with sales and management teams on new account onboarding, route integration, and service scopes.

Implemented process improvements to increase crew productivity, reduce overtime, and improve route density.

Ensured compliance with company policies, OSHA guidelines, and local regulations.

Supported seasonal planning, including staffing levels, equipment needs, and workload forecasting.

• - Led daily operations, coordinating tasks for a landscaping crew to ensure efficient and timely completion of projects.
• - Managed equipment and supplies inventory, optimizing resource allocation for maximum efficiency.
• - Conducted quality inspections to ensure adherence to high standards in landscaping practices.
• - Implemented and enforced safety protocols, fostering a secure work environment for the team.
• - Trained and supervised team members in various landscaping techniques, including mowing, pruning, and irrigation.
• - Collaborated with clients to understand and address specific landscaping needs, ensuring client satisfaction.
• - Maintained detailed records of project timelines, crew activities, and resource utilization.
• - Demonstrated ability to prioritize tasks, troubleshoot issues, and consistently deliver high-quality results.
• - Thrived in a fast-paced environment, consistently meeting deadlines and exceeding client expectations.
• Key Achievements:
• - Improved crew efficiency by implementing streamlined processes, resulting in a 25% increase in productivity.
• - Received recognition for maintaining a high standard of safety, leading to zero workplace accidents during tenure.
• - Leadership and Team Management
• - Landscape Maintenance Techniques
• - Equipment Operation and Maintenance
• - Safety Compliance
• - Client Collaboration
• - Time Management and Prioritization
• - Record-keeping and Documentation
• References:
• Available upon request.

• - Led and managed four crews of three members each, ensuring efficient coordination and task execution.
• - Orchestrated daily operations, including scheduling mowing, trimming, and fertilization tasks.
• - Oversaw equipment maintenance, contributing to the longevity and reliability of machinery.
• - Implemented budgeting strategies, procured supplies, and maintained high-quality standards.
• - Developed and enforced safety protocols, fostering a secure and efficient work environment.
• - Provided leadership by training and mentoring crews, instilling better habits for enhanced team performance and cohesion.
• Technical Skills:
• Proficient in Service Autopilot software, utilizing its functionalities for streamlined business management in the field service industry.
• Experienced in leveraging the platform for efficient scheduling, invoicing, customer communication, and task management in lawn care and maintenance operations.

• - Executed a variety of landscaping tasks, including mowing, trimming, weeding, and planting, contributing to the overall success of projects.
• - Operated and maintained landscaping equipment, ensuring tools were in optimal condition for daily tasks.
• - Received on-the-job training in landscaping techniques, soil preparation, and hardscape installation under the guidance of experienced team members.
• - Collaborated effectively with team members, following directions from supervisors and foremen to achieve project goals.
• - Participated in site preparation activities, contributing to the seamless execution of landscaping projects.
• - Demonstrated a commitment to safety by adhering to guidelines, identifying potential hazards, and reporting them promptly.
• Key Achievements:
• - Recognized for dedication to safety practices, contributing to a secure work environment.
• Skills:
• - Landscaping Techniques
• - Equipment Operation and Maintenance
• - Team Collaboration
• - Site Preparation
• - Safety Compliance
• - Basic Plant Care
• - Effective Communication
• References:
• Available upon request.