ALEJANDRO URBINA
Atlanta
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
16
16
years of professional experience
Work History
Sales Manager
Iseng Corp
02.2016 - 07.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Attended industry events and conventions to expain sales opportunities.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
CEO
OKIMPORT
01.2009 - 11.2015
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Established new revenue streams by identifying market opportunities and launching innovative products or services.
- Fostered strong relationships with industry partners to expand business opportunities.
- Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
- Secured financing for critical projects through negotiation of favorable loan terms with financial institutions or investors.
- Managed financial, operational and human resources to optimize business performance.
- Oversaw business-wide changes to modernize procedures and organization.
Education
Bachelor of Science - Chemical Engineering
UNEXPO UNIVERSIDAD NACIONAL EXPERIMENTAL POLITECNI
BARQUISIMETO EDO LARA08.2005
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Verbal and written communication
- Product Knowledge
- Sales expertise
- Sales strategy development
- Sales process
- CRM Software
- Territory sales management
- Salesforce
- POS SHOPIFY expert
Play Tennis
I find in this sport a place to elevate my energy and my focus
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Sales Manager
Iseng Corp
02.2016 - 07.2024
CEO
OKIMPORT
01.2009 - 11.2015
Bachelor of Science - Chemical Engineering
UNEXPO UNIVERSIDAD NACIONAL EXPERIMENTAL POLITECNI
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