Alessia Rossi
Austell
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Bilingual as well strong minded and determined.
Overview
3
3
years of professional experience
Work History
BCB
Autonomous auto sales
Kennesaw
10.2022 - 05.2024
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Utilized various software and tools to streamline processes and optimize performance.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified needs of customers promptly and efficiently.
- Managed household errands and other essential duties.
Car sales women
Ga brothers auto brokers
Marietta
07.2021 - 12.2021
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
- Operated equipment and machinery according to safety guidelines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Achieved cost-savings by developing functional solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
Receptionist
Reyes Auto Sales
Buford
05.2021 - 06.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Monitored office supplies inventory and placed orders when necessary.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Performed data entry tasks into various computer systems accurately and promptly.
Education
3.5 - High School Diploma
Alma Bryant High School
Irvington, AL08.2017
Skills
- Brand Awareness Generation
- Merchandise Recommendations
- Retail Metrics and Goals
- Security Practices
- Upselling Strategies
- Cash Register Operations
- Exceeding Customer Expectations
- Merchandise Receiving and Handling
- Flexible Hours
- Locating Merchandise
- Engaging with Diverse Customers
- Strong Communication and Interpersonal Skills
- Item Ticketing and Pricing
- Energy and Physical Stamina
- Persuasive Selling
- Safety and Cleanliness Standards
- Providing Feedback
- Adaptable and Flexible
- Building Customer Relationships and Loyalty
- Store Policies and Procedures
- Available Nights, Weekends and Holidays
- Merchandising and Display
- Sales and Promotions
- Ability to Lift 40 Pounds
- Computer Proficiency and Microsoft Office
- Building Customer Loyalty
- Lighting Selection
- Occupational Health and Safety
- Retail Effectiveness
- Folding Clothes
- Fashion Styling
- Speech Clarity
- Trade-In Quotes
- Telephone Answering
- Customer Assistance
- Wrapping and Boxing
- Bagging and Packaging
- Gift Wrapping
- Housekeeping Duties
- Special Orders
- Money Transfer Systems
- Suggestive Selling
- Dressing Room Assistance
- Goal-Driven
Timeline
BCB
Autonomous auto sales
10.2022 - 05.2024
Car sales women
Ga brothers auto brokers
07.2021 - 12.2021
Receptionist
Reyes Auto Sales
05.2021 - 06.2021
3.5 - High School Diploma
Alma Bryant High School