Alex T Anderson
Conyers
Summary
Professional with outstanding communication skills. High energy, great interpersonal skills; reliable; eager to utilize his office related clerical skills in any business professional environment; Enjoys a challenge and able to work in a fast paced and changing company culture; strong skills in following instructions, processes and procedures. Understands deadline driven work environments; dedicated hard-working hands-on employee with solid computer skills to include Excel.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Claim Specialist/ Catastrophe-Field Adjuster
Allstate Insurance Company
Northbrook
01.2024 - Current
- Proactively managed assigned claims caseload to ensure efficient resolution.
- Analyzed complex policy terms to determine coverage and resolve issues.
- Investigated claim damages using diverse sources, addressing discrepancies effectively.
- Negotiated complex claim settlements within defined authority limits.
- Collaborated with leadership on settlements exceeding authority limits.
- Utilized estimating technology for accurate claim settlement preparation.
- Assisted in CAT response operations, including mandatory on-call duties.
- Traveled domestically for CAT deployments and in-person inspections.
Claim Specialist/ Claims Adjuster
State Farm Insurance Company
Dunwoody
04.2020 - 01.2024
- Maintained insurance casualty and adjuster's licensing across multiple lines and states.
- Adjusted property claims to assess liability, coverage, and indemnity.
- Resolved policy inquiries to enhance customer understanding of insurance products.
- Managed 125-150 claims in a stewardship-focused environment.
- Processed payments for fire, water, and death loss claims to insured parties.
- Created estimates utilizing Xactimate; managed claim files with Xactanalysis and XactContents.
- Reconciled mitigation estimates from experts and contractors to ensure accuracy.
- Negotiated estimates and scopes for reasonableness while maintaining transparency.
Human Resources Generalist (HR Generalist)
Accountants One
Dunwoody
05.2019 - 06.2020
- Compiled personnel records.
- Maintained and updated records.
- Filed employment records.
- Searched employee files upon request.
- Explained company personnel policies.
- Answered inquiries pertaining to employees.
- Provided information for personnel actions.
- Helping to determine applicant suitability.
- Processing future employee applications.
- Reviewing employment applications for suitability in different departments.
- Maintaining positive employee/ employment relationships with Human Resource and hired employees.
- Assisting in planning and organizing employee functions.
Assistant Manager
Racetrac Petroleum
Norcross
01.2018 - 02.2019
- With a great attitude, lead crew member to creating the best possible RaceTrac experience for our guests.
- Efficiently display knowledge of PDI manager tool to make team members schedules and record and document vacation hours and or sick days.
- Carefully adhere to fiduciary duties as it pertains to drawer counts, safe drops, bank deposits, till reports, and also End of Day store reports.
- Efficiently manage food productivity by setting par limits and monitoring shrink.
- Create Food delivery orders and correctly discard out dated products accurately.
- Ensure that my RaceTrac store always met health regulations standard when preparing and serving food to our guests.
- Stock the entire store to ensure that our guest always had received fast, full, and friendly environment when shopping at RaceTrac Petroleum.
Assistant Manager
Zaxbys Encore Foods LLC
Grayson
01.2018 - 12.2018
- Positively lead crew members to create the best Zaxby's experience for our guest.
- Effectively use the Kronos Virtual System to make team members schedules and record and document vacation hours.
- Carefully adhere to fiduciary duties as it pertains to drawer counts, safe drops, bank deposits, till reports, and also End of Day store reports.
- Short Term Role
Show Manager
Artome LLC
Alpharetta
03.2017 - 06.2018
- Successfully deliver products to designated shows in a timely manner.
- Efficiently Set-up art shows to schools' satisfaction.
- Manager other employee and/or temp agencies workers through-out the duration of the art show.
- Organize and manage other appropriated venues that are associated with art shows.
- Audit and Organize inventory of art frames and other company products for consumers purposes.
- Correctly Formulate bill of lading for schools and other venues receiving services from Artome.
Warehouse Technician/ Dock Coordinator
Publix Distribution
Dacula
09.2017 - 01.2018
- Effectively Locate distribution orders that would shipped to specific store and match them with the corresponding dispatching truck.
- Organize pallet orders from two conveyor belts.
- Separate pallet orders according to codes and store numbers to assure arrival to store customer.
- Use the Raymond Pacer to effectively organize the 800-900 dock of Publix Distribution Frozen Warehouse sector.
Lead Sales Associate/Supervisor
Stein Mart Corporation
Brookhaven
08.2015 - 11.2016
- Lead Home Department in sales and other promotions.
- Accrue nearly 10 credit card sales a week.
- Successfully display outstanding customer service when assisting customers with purchases.
- Correctly audit inventory throughout the week for managerial purposes.
Driver/ Warehouse Technician
JACO Environmental
Tucker
10.2014 - 09.2016
- Operate a 30 feet slate bed company appointed vehicles to retrieve appliances.
- Exhibit excellent customer service upon arrival to the client's home to retrieve the units.
- Properly dismantling appliances to extract Freon from appliances (Refrigerator/Freezer).
- Properly using machinery to extract chemicals from appliance units (Freon).
- Properly use machinery such as (i.e. saws, drills, yellow jacket extractor, and various other tools) to remove appliance motors, doors, and metal goods (copper) from appliance units.
Sales Associate/Customer Service Clerk
Old Hickory House Ventures
Dunwoody
12.2007 - 05.2013
- Greet all guests, clients, and co-workers with a warm and sincere greeting.
- Handled all monetary and checking transactions in a proficient and timely manner.
- Stock the entire restaurant to ensure everyone had necessary tools to function during opening hours.
Sales Associate/ Team Leader
ADT Company
Marietta
10.2009 - 06.2011
- Promote the ADT brand and marketable sales product offered within certain seasons to the best of my ability.
- Audit sales of security systems and extra equipment based offered based on promotional deal.
- Lead a sales team in company vehicles to certain areas to promote and sale ADT alarms and other products.
- Assist team members with writing various contracts to meet customers' standards.
Education
Diploma - Bachelor in Criminal Justice/Forensic Science, Business Management
American Intercontinental University
Atlanta, GA01.2020
Diploma - College Preparatory
Columbia High School
Decatur, GA01.2008
Skills
- Art and design
- Contract management
- Credit analysis
- Customer service and relations
- Delivery and dispatching
- Employee relations
- Fast-paced operations
- Information technology
- Inventory management
- Kronos expertise
- Multilingual communication
- Machinery operation
- Management principles
- Organizational skills
- Personnel management
- Policy analysis and development
- Receiving processes
- Sales strategies
- Analytical skills and thinking
- Insurance software proficiency
- Claims processing and adjustments
- Financial transaction management
- Decision-making abilities
- Critical thinking skills
- Collaborative relationships building
- Reporting and documentation skills
- Records management systems
- Document review processes
- Teamwork and collaboration strategies
- data entry software proficiency
- database management
Certification
- Georgia, Class B/CDL Pass Transport
- Georgia, Motorcycle
- Georgia, School Bus
- Georgia, Air Brakes
Timeline
Claim Specialist/ Catastrophe-Field Adjuster
Allstate Insurance Company
01.2024 - Current
Claim Specialist/ Claims Adjuster
State Farm Insurance Company
04.2020 - 01.2024
Human Resources Generalist (HR Generalist)
Accountants One
05.2019 - 06.2020
Assistant Manager
Racetrac Petroleum
01.2018 - 02.2019
Assistant Manager
Zaxbys Encore Foods LLC
01.2018 - 12.2018
Warehouse Technician/ Dock Coordinator
Publix Distribution
09.2017 - 01.2018
Show Manager
Artome LLC
03.2017 - 06.2018
Lead Sales Associate/Supervisor
Stein Mart Corporation
08.2015 - 11.2016
Driver/ Warehouse Technician
JACO Environmental
10.2014 - 09.2016
Sales Associate/ Team Leader
ADT Company
10.2009 - 06.2011
Sales Associate/Customer Service Clerk
Old Hickory House Ventures
12.2007 - 05.2013
Diploma - Bachelor in Criminal Justice/Forensic Science, Business Management
American Intercontinental University
Diploma - College Preparatory
Columbia High School