Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alex Brown

Hogansville

Summary

Dynamic Training & Compliance Manager with a proven track record excelling in regulatory compliance and team leadership.

Results-driven training compliance professional with robust background in developing, implementing, and monitoring training programs. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Strong communicator and problem solver, ensuring alignment with organizational goals and standards.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Training & Compliance Manager

Express Oil Change & Tire Engineers
08.2024 - Current
  • Ensure all employees are current and compliant with a wide range of safety training, required PPE and usage, fire safety and prevention, as well as emergency response and ergonomic best practices
  • Train employees on comprehensive hazmat policies and procedures including proper handling, storage and disposal of all hazardous materials in accordance with OSHA and EPA standards and best practice guidelines
  • Maintain a flawless safety record with no complaints or OSHA violations since promotion to this position


General Manager

Express Oil Change & Tire Engineers
01.2023 - 08.2024
  • Consolidated wage, time and attendance reports, prepared personnel files, supervised orientation and compliance training, conducted interviews, coaching sessions and employee terminations
  • Performed daily, weekly, monthly, quarterly and annual health and safety inspections, promptly addressed any protocol deviations and filed any accident report claims
  • Monitored daily inventory levels and efficiently reordered items as necessary while adhering to a set budget, established and fostered strong, long-term vendor relations with various companies
  • Investigated and corrected discrepancies with registers, balances, store deposits, cash flows and verified cash deposits amounting to more than $10,000 at a time
  • Oversaw warranty and parts claims and authorized store exchanges ensuring customer satisfaction was top priority and striving to increase customer retention


Assistant Manager

Express Oil Change & Tire Engineers
11.2022 - 01.2023
  • Promoted from a pit tech position, concentrated on provided exceptional customer experience and maintained high review ratings
  • Assisted with opening a new store location, successfully introduced and executed training strategies that resulted in $100k net revenue within the first month
  • Performed multi-point inspections and advised service consultants on all work that needed to be completed and the level of urgency of each job
  • Oversaw and managed all daily store operations in the absence of a store manger

Production Assistant

Texas Film Commission
10.2021 - 11.2022
  • Collaborated with production team and outside vendors to facilitate smooth operations, avoiding disruptions and costly delays
  • Sourced and delivered equipment vital to production in an efficient and timely manner
  • Coordinated talent for a $3 million Tommy Hilfiger commercial

Production Assistant

Universal Studios Hollywood
09.2021 - 11.2022
  • Implemented crowd control measures and enforced set safety and security protocols
  • Ensured that the needs of the directors, producers and talent were met in a timely and professional manner and communicated with other crew members to efficiently coordinate production activities
  • Delivered backlot tours and interacted with branded material while maintaining strict confidentiality

Guest Service Representative

The Peninsula Hotel
04.2012 - 09.2017
  • Developed strong rapport with returning guests, including numerous VIP guests, to foster loyalty and repeat business
  • Collaborated closely with colleagues across departments to enhance overall guest experience throughout their stay
  • Maintained detailed knowledge of hotel amenities, services, policies, and procedures to provide accurate information to guests

Director of Safety and Security

University Place Hotel & Conference Center
08.2006 - 03.2012
  • Provided hotel security services for well-known names such as the previous governor of IN, Mitch Daniels, Peyton Manning and Meryl Streep
  • Conducted extensive background checks, routine perimeter inspections, as well as badge verification and bag checks to ensure the safety of VIP personnel while coordinating security procedures with various teams, including local enforcement agencies
  • Conducted thorough investigations into security breaches, determining root causes, and implementing corrective actions to prevent recurrence

Education

Associate of Arts - Radio And Television Broadcasting

Vincennes University
Vincennes, IN
08-2004

Skills

  • Coaching and mentoring
  • Training program development
  • Regulatory compliance expertise
  • Compliance documentation
  • Internal auditing
  • Decision-making
  • Team leadership
  • Verbal and written communication
  • Threat assessment and management
  • Hazardous materials response

Certification

  • OSHA
  • Hazmat
  • National Incident Management System (NIMS)
  • Hospital Triage
  • First Aid and CPR

Timeline

Training & Compliance Manager

Express Oil Change & Tire Engineers
08.2024 - Current

General Manager

Express Oil Change & Tire Engineers
01.2023 - 08.2024

Assistant Manager

Express Oil Change & Tire Engineers
11.2022 - 01.2023

Production Assistant

Texas Film Commission
10.2021 - 11.2022

Production Assistant

Universal Studios Hollywood
09.2021 - 11.2022

Guest Service Representative

The Peninsula Hotel
04.2012 - 09.2017

Director of Safety and Security

University Place Hotel & Conference Center
08.2006 - 03.2012

Associate of Arts - Radio And Television Broadcasting

Vincennes University

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Alex Brown