Alex Houston
Fayetteville
Summary
Certified Phlebotomist well-versed in straight needle venipuncture, capillary puncture, winged collection set, syringe draw, and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Successfully administered over twenty varying venipunctures and ten capillary draws. Expert in order of draw, medical terminology, and specimen handling and labeling.
Overview
1
1
year of professional experience
Work History
Cook
Red Robin
09.2023 - 03.2024
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
Cashier
Newnan Fresh Foods
05.2023 - 09.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
Education
Certification - Phlebotomy Technician
Georgia School of Phlebotomy
Sandy Springs, GA04.2024
Skills
- Customer Service
- Patient preparation
- Communication abilities
- Venipuncture Expertise
- Patient Care
- Specimen handling
- Capillary puncture
- Syringe method
- Butterfly Venipuncture
- Attention to Detail
- Professionalism
- Problem-solving abilities
Timeline
Cook
Red Robin
09.2023 - 03.2024
Cashier
Newnan Fresh Foods
05.2023 - 09.2023
Certification - Phlebotomy Technician
Georgia School of Phlebotomy
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