Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Strategic Account Manager
Opifex-Synergy
Savannah
08.2025 - Current
I manage regional accounts in the construction industry in the surrounding markets of Savannah, Ga expanding in to the Carolina’s, Florida and other Southeast markets. I manage multiple accounts and look to expand our footprint in the rental market by bringing in new accounts, while maintaining existing relationships with current customer base.
I aim to ensure customers are fully equipped and get the most versatile equipment needed for their particular need. I consistently "cold call" customers in the region and visit job sites and offices daily in order to continue growing customer base.
Facilitate meetings with clients to discuss account progress and updates.
Coordinate project timelines and deliverables with internal teams.
Establish strong relationships with key decision makers within client organizations.
Territory Manager
Synergy Equipment
Savannah
11.2023 - 07.2025
I covered an area in the Savannah Metro and surround areas managing accounts in the construction industry in the Carolina’s, Florida and other Southeast markets as well. I looked to grow our customer pool and gain market share by bringing in new accounts, focusing on offices within the area and contractors based in other areas currently during work in my assigned territory, while maintaining existing relationships with current customers.
Rental Sales Coordinator
Synergy Equipment
Savannah
08.2022 - 10.2023
I managed inbound calls from customers who were looking to bring their business to our company. I assisted customers with creating a business account to fulfill equipment orders at the moment and in the future. I coordinated with our Territory Managers by making them aware of additional business opportunities in the field and helped fulfill the orders they received on a daily basis. I coordinated with other branches in our company to bring in fleet for our store in order to fulfill a deal in our market. I coordinated with our service department to ensure top priority equipment was readily available. I dispatched our delivery trucks with the goal of making sure each customer received the requested equipment in a timely manner. I took inventory on a weekly basis of equipment in our fleet.