Alex Walters
Hoschton
Summary
Supportive Supply Chain Supervisor proficient in designing supply chains that support business objectives and cost reduction strategies. Talented in managing inventory levels and performing periodic site audits of key suppliers. Offering 7 years of excellence in manufacturing industry.
Resourceful professional with successful track record in developing innovative web designs and features. Possesses solid knowledge of HTML, CSS, JavaScript and Bootstrap with ability to quickly learn new technologies. Demonstrated success in identifying and resolving complex code issues.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Process Lead / Supply Chain Manager
Amazon
09.2023 - Current
- Lead shift operations and identify workflow improvements using metrics and team feedback.
- Analyze and interpret data across multiple tools to investigate tech-related operational issues.
- Regularly assist peers and managers with internal tools, spreadsheets, and tech platforms.
- Develop internal documentation and tech-based guides to support new team members.
- Collaborate with IT and support teams to troubleshoot on-site hardware and software issues.
- Spearheaded a custom tracking spreadsheet project that streamlined reporting for shift leads.
- Act as a knowledge resource for navigating internal systems and improving digital workflows.
Transportation Associate / Peer Driver Trainer
Amazon
06.2018 - 09.2023
- Used internal web-based systems to validate logistics flow and monitor transport metrics.
- Supported peers by helping troubleshoot handheld devices, scanning systems, and spreadsheets.
- Trained over 30 team members in company safety and operational systems, adapting based on skill level and technical experience.
- Worked cross-functionally with dispatch and operations teams to resolve system flags and software alerts.
Education
High School -
Flowery Branch High School
Flowery Branch, GA05.2018
Skills
- Customer engagement
- Customer complaint resolution
- Vendor contracting
- Logistics coordination
- Comprehensive cost evaluation
- Proficient in C, HTML, CSS, and JavaScript
- Development environment expertise
- Core Skills: Debugging, Front-End Development, Technical Documentation, Agile Concepts, Workflow Optimization, Training & Support, Process Automation, Troubleshooting
Accomplishments
- Documented and resolved 4000 customer tickets which led to 80% more efficiency within my team.
- Cut company costs in my team by 40% by implementing thorough initiatives to drive costs down.
- Enforced new KPI's in order to lower team spending
Certification
- C Programming Certification, [Programiz – 2024]
- Front-End Development Certification (HTML, CSS, JavaScript), [Springboard] – 2025
- API Integration & Git Essentials, [Springboard] – 2025
Languages
English
Native or Bilingual
Hobbies and Interests
Building custom computers, Tech troubleshooting for friends and coworkers, Hiking, Video games, Web development projects
Timeline
Process Lead / Supply Chain Manager
Amazon
09.2023 - Current
Transportation Associate / Peer Driver Trainer
Amazon
06.2018 - 09.2023
High School -
Flowery Branch High School
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