Summary
Work History
Education
Skills
Timeline
Generic

Alexa Osorio

Newnan

Summary

I am a responsible cashier, good in handling money, restocking merchandise and helping customers with products unfamiliar to them. I have a history of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. I have learned that you have to listen to the customer to make their experience amazing and comfortable.

Work History

Cashier

Positano
09.2023 - 02.2024
  • Greeted customers entering store and responded quickly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

Associate of Arts - Education

Georgia State University
Atlanta, GA
05-2028

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Written and verbal communication
  • Order taking
  • Conflict resolution
  • Product restocking
  • Refunds and exchanges

Timeline

Cashier

Positano
09.2023 - 02.2024

Associate of Arts - Education

Georgia State University
Alexa Osorio