Alexa Sirmons
Lithia Springs
Summary
Highly motivated, dedicated and focused professional with extensive experience in customer service. Adept at providing exceptional experiences, resolving concerns, and maintaining high standards of efficiency. Seeking to leverage skills and passion for customer service in a dynamic work environment.
Overview
10
10
years of professional experience
Work History
Server/Bartender
Juicy Crab
Camp Creek
05.2019 - Current
- Deliver exceptional customer service by ensuring guests receive prompt attention and quality dining experiences.
- Serve hot, fresh food while maintaining a clean and organized dining area.
- Address guest inquiries and resolve concerns to ensure satisfaction and encourage repeat business.
- Collaborate with team members to manage large crowds efficiently during peak hours.
- Train new staff on company policies and best practices for customer engagement and service.
Administrative Assistant
Atkins Linen Service Inc.
Atlanta
03.2023 - 10.2025
- Track payments and manage invoices.
- Assisted in maintaining financial records and updating ledger accounts.
- Receiving, entering, and matching client invoices.
Server
Juicy Crab
Douglasville
01.2018 - 05.2019
- Provided excellent table service by taking orders accurately and delivering food promptly.
- Ensured customer satisfaction through attentive service and consistent follow-ups.
- Maintained cleanliness of the dining area and upheld health and safety standards.
- Assisted in front-of-house operations, including seating guests and managing waitlists.
Server
Bay Breeze Seafood Restaurant
Mableton
07.2017 - 05.2018
- Delivered friendly and efficient service to enhance guests' experiences.
- Assisted in handling large parties and special events, ensuring smooth coordination.
- Managed multiple tables simultaneously while maintaining accuracy and attention to detail.
- Supported restaurant cleanliness and inventory management.
General Laborer
Peopleready
Fulton County
04.2016 - 06.2017
- Performed material handling, production line tasks, and packaging.
- Participated in clean-up efforts and ensured job site organization.
- Collaborated with team members to meet production deadlines and maintain quality standards.
Education
High School Diploma -
McEachern High School
Skills
- Excellent customer service and communication skills
- Ability to work in fast-paced environments
- Team player with leadership capabilities
- Strong problem-solving and conflict resolution abilities
- Attention to detail and organizational skills
- Proficient in handling POS systems and multitasking effectively
- Data entry
- Time management
- Problem solving
Timeline
Administrative Assistant
Atkins Linen Service Inc.
03.2023 - 10.2025
Server/Bartender
Juicy Crab
05.2019 - Current
Server
Juicy Crab
01.2018 - 05.2019
Server
Bay Breeze Seafood Restaurant
07.2017 - 05.2018
General Laborer
Peopleready
04.2016 - 06.2017
High School Diploma -
McEachern High School