ALEXANDER MONDRAGON
RAY CITY
Summary
Dynamic and customer-focused professional with a proven track record at Wild Adventures Theme Park, enhancing camper satisfaction through exceptional service and efficient reservation management. Skilled in problem-solving and inventory oversight, I thrive in fast-paced environments, consistently driving improvements and fostering positive guest experiences.
Overview
3
3
years of professional experience
Work History
Campground Attendant
Wild Adventures Theme Park
03.2025 - Current
- Increased camper satisfaction by providing friendly customer service and promptly resolving issues.
- Coordinated maintenance efforts within the campground to address any necessary repairs or improvements efficiently.
- Worked closely with park staff to maintain trails and outdoor recreational areas around the campground.
- Streamlined check-in process for campers, resulting in reduced wait times and increased efficiency.
- Maintained clean and sanitary facilities, contributing to a positive camping experience for all guests.
- Ensured accurate financial record-keeping, processing payments from campers in a timely manner.
- Worked closely with management to maintain clean, safe and appealing property.
- Maintained grounds and common areas to promote pleasant camping experience.
- Monitored and controlled maintenance inventory and supplies.
- Managed campground reservations system, minimizing booking conflicts while maximizing site occupancy rates.
- Provided information about local attractions and activities, enhancing guests'' overall vacation experience.
- Regularly monitored campground equipment inventory levels, ensuring timely reordering and replacement as needed.
- Maintained cleanliness of buildings and property.
Stacker
Sanderson Farms
07.2024 - 10.2024
- Moved finished pallets to storage areas using forklifts.
- Maintained a solid understanding of product specifications and storage requirements, ensuring proper handling and stacking procedures were always followed.
- Stacked finished cases on pallets according to customer requests.
- Reduced product damage by carefully handling items during the stacking process.
- Assisted in receiving, stocking and distribution of merchandise.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Maintained clean, orderly work environment free of hazards.
Beam Line
Suwannee Iron Works & Fence
01.2024 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
Crew Member
McDonald's
09.2022 - 06.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Education
Berrien High School
Nashville, GA05.2023
Skills
- Wildlife awareness
- Water testing
- Electrical troubleshooting
- Fire safety
- Inventory oversight
- Problem-solving aptitude
- Work orders
- Written communication
- Continuous improvement
- Documentation and reporting
- Interpersonal communication
- Goal setting
- Valid Driver's license
- Customer service
- Reservation management
- Tour guiding
Timeline
Campground Attendant
Wild Adventures Theme Park
03.2025 - Current
Stacker
Sanderson Farms
07.2024 - 10.2024
Beam Line
Suwannee Iron Works & Fence
01.2024 - 07.2024
Crew Member
McDonald's
09.2022 - 06.2023
Berrien High School
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