Alexandra Goodman
Toccoa,GA
Summary
Client-focused business manager with diverse experience in customer service, business management, and project coordination. Quickly builds relationships with both new clients and business audiences. Knowledge-hungry with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.
Overview
7
7
years of professional experience
Work History
Property Manager
W.J. Rothell & Co.
11.2017 - Current
- Monitored timely receipt and reconciliation of rent collections for up to 20 properties at once in accordance with landlord and resident statutes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with legal counsel to resolve tenant disputes.
- Communicated effectively with owners, residents, and on-site associates.
- Maximized rental income while minimizing expenses through effective planning and control.
Traveling Medicare Insurance Broker
AllStar Insurance Solutions
01.2020 - Current
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Communicated with people from various cultures and backgrounds on application process.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Used computer-aided guidance packages such as skills assessment tools, career planners, psychometric tests, and personal inventories to assist clients in determining strengths and weaknesses.
- Developed and maintained courteous and effective working relationships with over 150 clients and high referral rates.
- Applied effective time management techniques to meet tight deadlines.
Training Manager
Texas Roadhouse
01.2018 - 10.2019
- Trained over 40 new hires to perform cross-training exercises with experienced workers.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
- Collected cash-outs and money from servers at the end of shifts, and filed end-of-day sales reports.
Education
Associate of Science - Business Management
North Georgia Technical College
Clarkesville, GA12-2024
Skills
- Prospecting techniques
- Policy analysis
- Performance tracking
- Social media marketing
- Goal oriented
- Attention to detail
- Interpersonal skills
- Time management abilities
- Personal accountability
- Organizational skills
- Lease administration
- Tenant relations
Affiliations
- The Pointe Church
- Ebenezer Baptist Church
Timeline
Traveling Medicare Insurance Broker
AllStar Insurance Solutions
01.2020 - Current
Training Manager
Texas Roadhouse
01.2018 - 10.2019
Property Manager
W.J. Rothell & Co.
11.2017 - Current
Associate of Science - Business Management
North Georgia Technical College
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