Alexandra Faith Gianndrea
Atlanta
Summary
Passionate about the art of makeup since the age of thirteen, my professional journey began in May 2018 at Industry Makeup Academy. I received comprehensive training in sanitation, application techniques, and marketing strategies for personal branding. Venturing into freelance work, I focused on expanding my portfolio and establishing valuable industry connections. These transformative years have allowed me to meet inspiring individuals, explore incredible destinations, and gain invaluable insights about myself and life.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
11.2019 - 02.2024
- Observe customer cues to create a personalized experience.
- Enhanced development processes to ensure consistent product quality.
- Facilitated feedback loops with managers and supervisors to enhance store operations.
- Demonstrated commitment to enhancing Starbucks customer experience through meaningful connections with customers.
Barista Trainer
Starbucks
10.2019 - 02.2024
- Lead new partners through training by adjusting to their specific style.
- Actively corrects peers to ensure proper recipes, quality standards, and customer service.
- Demonstrates ownership by preparing the floor for the coming rush.
- Promotes Starbucks sales and merchandising in compliance with brand standards.
Shift Supervisor
Starbucks
08.2019 - 10.2020
- Assigns store tasks strategically to optimize roles and responsibilities.
- Maintained accurate counts of all inventory.
- Maintains accurate balance of tills and safes daily.
- Maintain the Starbucks experience.
General Sales Associate
Macys Department Store
05.2024 - 11.2024
- Maintained an organized and visually appealing store environment to facilitate a seamless shopping experience for customers.
- Handled merchandise returns professionally while adhering to company policies and ensuring customer satisfaction.
- Managed cash register transactions accurately while maintaining a fast-paced checkout process for optimal customer satisfaction.
- Reduced customer complaints by providing exceptional service and addressing issues promptly.
- Contributed to successful team efforts in achieving storewide goals by actively participating in initiatives such as visual merchandising updates or inventory restocking.
Handbags Ambassador
Macys Department Store
11.2024 - Current
- Addressed customer needs by assisting with shopping, suggesting products, and processing payments.
- Reorganized floor layout by relocating fixtures to optimize space utilization.
- Managed and organized inventory systems.
- Adapted to dynamic and frequently shifting schedules.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Assisted team with operational policies and procedures to drive services.
Education
Certificate - Makeup Artistry
Industry Makeup Academy
948 Marietta St NW06.2018
High School Diploma - undefined
Mountain Edge Charter High School
Forsyth, GA10.2017
Skills
- Friendly and outgoing
- Attention to detail
- Problem-solving
- Exceptional customer service
- Professional demeanor
- Multitasking and organization
- Clear communication
- Speedy and efficient
- Insurance documentation processing
- Insurance company procedures understanding
- Insurance claim handling
- Insurance verification and billing
- Computer skills
- Data entry
Certification
- To do makeup anywhere in the world.
- Skincare and haircare
- Barbicide Covid-19
Timeline
Handbags Ambassador
Macys Department Store
11.2024 - Current
General Sales Associate
Macys Department Store
05.2024 - 11.2024
Barista
Starbucks
11.2019 - 02.2024
Barista Trainer
Starbucks
10.2019 - 02.2024
Shift Supervisor
Starbucks
08.2019 - 10.2020
High School Diploma - undefined
Mountain Edge Charter High School
Certificate - Makeup Artistry
Industry Makeup Academy
Similar Profiles
Bianca KeatonBianca Keaton
Barista at StarbucksBarista at Starbucks
Sofie MiuraSofie Miura
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Haley LongHaley Long
Barista at StarbucksBarista at Starbucks