ALEXANDRIA BATTLE
Morrow
Summary
Ambitious individual with strong organizational and multitasking skills. Compassionate education professional with experience supporting diverse learners. Building positive relationships with students to encourage participation, confidence, and social-emotional growth.
Overview
3
3
years of professional experience
Work History
Paraprofessional
Clayton County Public Schools
Jonesboro
09.2025 - Current
- Support teachers in classroom management and instructional activities.
- Assist students with special needs in daily educational tasks.
- Guided students through classroom activities to enhance learning.
- Supervise small groups of students during instruction time.
- Ensure that all safety regulations are followed in the classroom environment.
CREDIT CARD SPECIALIST
Global Payments
Atlanta
04.2024 - 09.2025
- Processed recurring automated payments and credit card payments.
- Supported customers with invoices, statements and other basic questions.
- Coordinated with other departments to verify timely and accurate processing of credit card applications and payments.
PAYMENT PROCESSOR
State Road Toll Authority
Atlanta
09.2023 - 04.2024
- Analyzed customer information to ensure accuracy of payment data entry.
- Reviewed daily transaction logs for accuracy and completeness of data entry.
- Generated reports detailing all customer payments received each month.
FRAUD REPRESENTATIVE
Fiserv
Atlanta
10.2022 - 06.2023
- Developed processes and procedures for identifying, responding, and reporting fraud incidents in a timely manner.
- Managed customer disputes by conducting thorough investigations into allegations of fraudulent activity.
- Utilized specialized software programs to detect patterns of fraudulent behavior.
Education
BACHELOR OF SCIENCE - CRIMINAL JUSTICE
Miles College
Fairfield, AL12-2017
Skills
- Child safety awareness
- Student engagement
- Customer Service
- Attention to detail
- Data Entry
- Time management
- Team collaboration
- Problem Solving
- Communication
- Payment Processing
Timeline
Paraprofessional
Clayton County Public Schools
09.2025 - Current
CREDIT CARD SPECIALIST
Global Payments
04.2024 - 09.2025
PAYMENT PROCESSOR
State Road Toll Authority
09.2023 - 04.2024
FRAUD REPRESENTATIVE
Fiserv
10.2022 - 06.2023
BACHELOR OF SCIENCE - CRIMINAL JUSTICE
Miles College