Alexandria Redden
Fort Oglethorpe
Summary
Proven Assistant Manager at Americas Car-Mart, adept in operations management and team leadership. Enhanced customer satisfaction and streamlined cash handling, significantly reducing discrepancies. Excelled in fostering staff relationships and driving strategic business growth. Skilled in conflict resolution and performance reviewing, ensuring a positive and efficient work environment.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Americas Car-Mart
04.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Education
High School Diploma -
Hixson High School
Hixson, TN05-2027
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Team motivation
- Conflict resolution
- Operations management
- Sales strategies
- Strategic planning
- Performance reviewing
Timeline
Assistant Manager
Americas Car-Mart
04.2022 - Current
High School Diploma -
Hixson High School
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