Alexandria Smith
Lawrenceville,GA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
17
17
years of professional experience
Work History
Customer Service Sales Representative
N&N Moving Supplies
Duluth, Georgia
03.2025 - Current
- Resolved customer concerns with clear, professional service, enhancing customer satisfaction and loyalty.
- Suggested additional products or services that may benefit the customer's needs.
- Processed customer orders at sales counter and by phone, ensuring accurate and timely fulfillment.
- Answered questions about inventory, pricing, and product availability.
- Educated customers on product features and technical details to highlight benefits.
- Built sustainable relationships with customers through open communication.
- Developed strategies to improve customer experience, resulting in more effective service delivery.
After-School Tutor
Evans Academic Camp
Duluth, Georgia
09.2024 - Current
- Reinforced reading, math, and writing skills through individual instruction.
- Reviewed student assignments and guided corrections during tutoring sessions.
- Provided guidance to help students develop critical thinking skills and problem solving techniques.
- Taught after-school lessons using Evans Academic Camp homework support plans.
- Prepared tutoring materials and organized classroom supplies for daily sessions.
Substitute Teacher, K-5
Dallas Independent School District, DISD
Carrollton, Texas
07.2024 - 09.2024
- Cultivated relationships with students, parents, and colleagues by fostering open communication and creating a supportive learning environment.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Administrative Clerk
ADD HVAC & MECHANICAL
08.2019 - 07.2024
- Processed system changes and input data to generate timely and accurate reports.
- Maintained document compliance by creating and updating records and files.
- Updated customer contacts in system, ensuring accuracy and currency of records.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
Inside Sales Representative
Chico's FAS
03.2018 - 03.2019
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Responded to customer inquiries about products, prices, and availability, fostering informed purchasing decisions.
- Updated product knowledge regularly to effectively assist customers and enhance sales opportunities.
Tutor
Evans Academic Camp
05.2009 - 08.2017
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Guided students in developing effective study habits and exam strategies to enhance academic performance.
- Partnered with students to complete homework assignments, identify skill gaps, and address weaknesses for improved understanding.
- Inspired students to embrace learning and study practices, fostering self-confidence and alleviating fear of failure.
- Provided homework assistance using specific curriculum and materials.
After-School Tutor
Evans Academic Camp
08.2009 - 05.2013
- Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
- Assisted students with homework assignments, fostering understanding of concepts and promoting timely completion.
- Supported students with homework tasks to enhance understanding of subjects. using specific curriculum and materials.
- Motivated students to embrace learning, enhancing self-confidence and alleviating fear of failure.
- Boosted students' confidence in their abilities through positive reinforcement and constructive feedback.
- Collaborated with parents to develop appropriate tutoring lessons.
Education
Bachelor of Science - Criminal Justice
Georgia Gwinnett College
Lawrenceville, GA05-2024
High School Diploma -
Northern Guilford High School
Greensboro, NC06-2013
No Degree - Social Worker
Johnson C Smith University
Charlotte, NCSkills
- Sales techniques
- Order processing
- Detail orientation
- Problem solving
- Decision-making
- Adaptability and flexibility
- Conflict resolution
- Clear communication
- Relationship building
Volunteer
- House of Hope Food Bank.
- Christmas Bike Drive.
- Water Drive for Hurricane Laura.
Accomplishments
- Dean's List Fall 2023
- Dean's List Spring 2024
Timeline
Customer Service Sales Representative
N&N Moving Supplies
03.2025 - Current
After-School Tutor
Evans Academic Camp
09.2024 - Current
Substitute Teacher, K-5
Dallas Independent School District, DISD
07.2024 - 09.2024
Administrative Clerk
ADD HVAC & MECHANICAL
08.2019 - 07.2024
Inside Sales Representative
Chico's FAS
03.2018 - 03.2019
After-School Tutor
Evans Academic Camp
08.2009 - 05.2013
Tutor
Evans Academic Camp
05.2009 - 08.2017
Bachelor of Science - Criminal Justice
Georgia Gwinnett College
High School Diploma -
Northern Guilford High School
No Degree - Social Worker
Johnson C Smith University