Alexia Fuentes
Lawrenceville
Summary
Driven and goal-oriented sales professional with a proven track record at Perfumes4u, adept in enhancing customer satisfaction and loyalty through exceptional service and problem-solving skills. Skilled in teamwork, time management, and multitasking, significantly contributing to a positive and productive retail environment. Demonstrates a strong ability to manage high-stress situations and foster customer relationships, ensuring repeat business and operational excellence.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associates
Perfumes4u
08.2024 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associates,
Adidas Outlet
04.2022 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School -
Berkmar Highschool
Lilburn, GA05.2024
Skills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
Certification
I’ve completed a 4 year early childhood program in high school.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Accomplishments
Volunteer at church!
Have some caregiver experience
Timeline
Sales Associates
Perfumes4u
08.2024 - Current
Sales Associates,
Adidas Outlet
04.2022 - 05.2024
High School -
Berkmar Highschool
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