Dedicated professional with strong relationship-building skills and a focus on customer satisfaction. Experienced in banking operations and customer service.
Work History
Personal Banker
1 Year 1 Month
Wells Fargo | 06.2025 - Current
Built strong relationships with clients to assess financial needs and recommend appropriate banking solutions.
Processed transactions efficiently, ensuring compliance with regulatory standards and company policies.
Educated clients on various products, enhancing their understanding of personal finance management.
Collaborated with team members to streamline operations and improve customer service experiences.
Trained new staff on operational procedures and best practices for effective customer engagement.
Teller
1 Year 4 Months
Wells Fargo | 02.2024 - 06.2025
Processed customer transactions efficiently and accurately.
Assisted customers with account inquiries and resolved issues promptly.
Maintained accurate cash drawer balances through diligent record-keeping practices.
Trained new tellers on operational procedures and best practices.
Strictly followed bank policies and regulations during daily operations.
Server
8 Months
Elliott's Restaurant & Market | 06.2023 - 02.2024
Provided exceptional customer service, ensuring a welcoming dining experience for all guests.
Coordinated table assignments and flow to ensure seamless dining operations.
Assisted in training new servers on restaurant procedures and menu options.
Resolved customer complaints promptly to enhance satisfaction.
Developed warm relationships with regular customers.
Education
Bachelor of Arts - Public Health
University of South Carolina | Columbia, SC | 05-2023