Professional Summary
Overview
Work History
Education
Skills
Timeline

Alexia Mattie

Wells Fargo
Newnan
3
years of professional experience

Dedicated professional with strong relationship-building skills and a focus on customer satisfaction. Experienced in banking operations and customer service.

Work History

Personal Banker

1 Year 1 Month
Wells Fargo | 06.2025 - Current
  • Built strong relationships with clients to assess financial needs and recommend appropriate banking solutions.
  • Processed transactions efficiently, ensuring compliance with regulatory standards and company policies.
  • Educated clients on various products, enhancing their understanding of personal finance management.
  • Collaborated with team members to streamline operations and improve customer service experiences.
  • Trained new staff on operational procedures and best practices for effective customer engagement.

Teller

1 Year 4 Months
Wells Fargo | 02.2024 - 06.2025
  • Processed customer transactions efficiently and accurately.
  • Assisted customers with account inquiries and resolved issues promptly.
  • Maintained accurate cash drawer balances through diligent record-keeping practices.
  • Trained new tellers on operational procedures and best practices.
  • Strictly followed bank policies and regulations during daily operations.

Server

8 Months
Elliott's Restaurant & Market | 06.2023 - 02.2024
  • Provided exceptional customer service, ensuring a welcoming dining experience for all guests.
  • Coordinated table assignments and flow to ensure seamless dining operations.
  • Assisted in training new servers on restaurant procedures and menu options.
  • Resolved customer complaints promptly to enhance satisfaction.
  • Developed warm relationships with regular customers.

Education

Bachelor of Arts - Public Health

University of South Carolina | Columbia, SC | 05-2023

Skills

Relationship building
Customer service
Customer satisfaction
Fraud prevention
Attention to detail
Banking policies and procedures

Timeline

Personal Banker

Wells Fargo
06.2025 - CurrentRead More

Teller

Wells Fargo
02.2024 - 06.2025Read More

Server

Elliott's Restaurant & Market
06.2023 - 02.2024Read More

University of South Carolina

Bachelor of Arts from Public Health
Read More
Alexia Mattie