Alexie Manning
Cairo
Summary
Dynamic and dedicated professional with extensive experience in customer service and cooking, notably at Hot Spot. Proven ability to maintain cleanliness and order while delivering high-quality dishes. Strong organizational skills and a commitment to guest satisfaction have consistently enhanced dining experiences, leading to increased customer loyalty and repeat business.
Overview
6
6
years of professional experience
Work History
Cook/Pizza Maker
Hot Spot
09.2024 - 08.2025
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
Server/ Server Assistant
Stubborn Bull at Mill Creek
07.2024 - 09.2024
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Cook/Pizza Maker
Hot Spot
10.2023 - 07.2024
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
Server
Huddle House
01.2023 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Dillard House Stables
10.2021 - 12.2022
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Gracious Plates on Main
03.2022 - 08.2022
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Dillard House Stables
08.2020 - 06.2021
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
Server
Waffle House
01.2020 - 07.2020
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
Education
High School Diploma
Franklin High School
Franklin, NC12-2021
Skills
- Maintaining cleanliness and order
- Food handling
- Strong work ethic
- Cash handling
- Guest engagement
- Professional appearance
- Strong organizational skills
- Hospitality and service industry background
- Performance improvement
- Exceptional customer service
- Memory retention
- Food running
Languages
English
Full Professional
Timeline
Cook/Pizza Maker
Hot Spot
09.2024 - 08.2025
Server/ Server Assistant
Stubborn Bull at Mill Creek
07.2024 - 09.2024
Cook/Pizza Maker
Hot Spot
10.2023 - 07.2024
Server
Huddle House
01.2023 - 07.2023
Server
Gracious Plates on Main
03.2022 - 08.2022
Server
Dillard House Stables
10.2021 - 12.2022
Server
Dillard House Stables
08.2020 - 06.2021
Server
Waffle House
01.2020 - 07.2020
High School Diploma
Franklin High School
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