Alexis Bass
Savannah
Summary
Compassionate, detail-oriented, and dedicated health care support professional with over 4 years of experience in patient care, customer service, and medical office administration. Skilled in navigating insurance claims, handling confidential records, and resolving client concerns efficiently. Adept at working remotely with minimal supervision, utilizing strong communication and technical skills to support patients and providers. Seeking to contribute to a patient-focused organization in a remote healthcare customer service role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Direct Care Counselor
Independent Group Home Living Program Inc.
08.2018 - 09.2022
- Provide compassionate care to individuals with developmental disabilities.
- Dispense and manage medications according to schedule.
- Document resident behaviors and activities; assist with daily living tasks.
- Escort patients to medical appointments and ensure safe transport.
Merchandise Manager
Party City
08.2015 - 08.2018
- Managed store operations including opening/closing procedures and cash handling.
- Oversaw inventory ,merchandise displays, and team task delegation.
- Provided high-level customer service and resolved returns/exchanges.
- Processed deliveries and maintained accurate stock records.
Ride Attendant
Splish Splash Water Park
05.2014 - 07.2014
- Ensured guest safety and compliance with ride protocols.
- Provided physical assistance with ride access and equipment use.
- Maintained a friendly and safety-focused environment.
Education
Diploma in Medical Office & Business Administratio -
Hunter Business School
Medford, NY01-2020
Skills
- Elderly care
- Daily living support
- Safety awareness
- Medication administration
- Inventory management
- Seasonal planning
- Shipment processing
- Store layout optimization
Certification
- Medical Office Assistant- NCCT (Pending)
- Insurance and Coding Specialist- NCCT (Pending)
Timeline
Direct Care Counselor
Independent Group Home Living Program Inc.
08.2018 - 09.2022
Merchandise Manager
Party City
08.2015 - 08.2018
Ride Attendant
Splish Splash Water Park
05.2014 - 07.2014
Diploma in Medical Office & Business Administratio -
Hunter Business School
Similar Profiles
Astree DuverneAstree Duverne
Direct Support Professional at Independent Group Home Living ProgramDirect Support Professional at Independent Group Home Living Program
Francyx OwolafeFrancyx Owolafe
Direct Care Professional at Independent Group Home Living Program Inc.Direct Care Professional at Independent Group Home Living Program Inc.
Danielle EsoDanielle Eso
Behavior Specialist at Independent Group Home Living (IGHL)Behavior Specialist at Independent Group Home Living (IGHL)
Eeshani MalkarEeshani Malkar
Youth Facilitator at Mediation CenterYouth Facilitator at Mediation Center
Leanna AcunaLeanna Acuna
Educational Diagnostician at Denton ISDEducational Diagnostician at Denton ISD