Alexis Criswell
Holly Springs
Summary
Highly skilled in providing seamless executive support, having served as Executive Assistant to Chairman and CEO. Specializing in managing complex calendars, coordinating multi-level communication channels, and streamlining administrative operations for improved efficiency. Proven ability to handle sensitive information with discretion and prioritize tasks effectively. Demonstrated impact in enhancing office productivity through implementing optimized organization systems and workflows.
Overview
11
11
years of professional experience
Work History
Remote Executive Assistant to the Chairman and CEO
Iron Horse Auto Group
Canton
10.2022 - Current
- Lead marketing and sales initiatives, developing strategic campaigns that enhance brand visibility and increase revenue.
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Served as primary contact for inquiries regarding corporate policies or procedures from both internal and external sources.
- Updated and implemented administrative and executive support policy changes and monitored effects.
- Delivered optimal administrative, customer service and case management support.
- Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Monitored daily emails sent to the executive office; responding when appropriate or forwarding to the correct person and department.
- Organized executive's schedule by arranging meetings, conferences, teleconferences, and travel.
- Attended weekly staff meetings with CEO and Chairman and prepared meeting minutes along with agendas.
- Assisted in coordinating special projects assigned by the CEO and Chairman which included researching industry trends and best practices.
- Took detailed notes in meetings and disseminated information afterward.
- Manage digital marketing efforts, including social media, email campaigns, and SEO strategies to drive customer engagement.
- Support the CFO with financial planning, budgeting, and report generation to optimize business performance.
- Oversee customer acquisition and retention strategies, leveraging CRM platforms to enhance customer experience.
- Handle high-level administrative tasks, including scheduling, travel coordination, and document management.
- Liaise with key stakeholders, vendors, and internal teams to ensure seamless communication and project execution.
Remote Sales and Marketing Manager
Rockhard Enterprises
Canton
12.2018 - 10.2022
- Researched emerging technologies in the field of Sales and Marketing and made recommendations for implementation.
- Identified areas of improvement in the sales process and developed action plans accordingly.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Hired and motivated high-performing sales team.
- Assisted in developing content for social media platforms such as Facebook or Twitter for increasing brand visibility.
- Motivated and mentored employees to increase knowledge, skills and career potential within company.
- Developed and implemented effective sales strategies to increase market share.
- Provided regular updates on progress of activities related to sales and marketing operations to senior management.
- Developed partnerships with external organizations for joint promotions or collaborations.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Created and managed budgets for sales and marketing initiatives.
- Managed a team of sales representatives by providing guidance, training, and support when needed.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Monitored customer satisfaction levels through surveys and feedback mechanisms.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Coached, developed and motivated team to achieve revenue goals.
- Defined marketing collateral and program strategies by working closely with product management teams.
- Organized events such as conferences, exhibitions, seminars. to promote products and services.
- Analyzed market trends to identify new business opportunities.
- Prepared reports on key metrics such as leads generated, conversion rates, ROI.
- Conducted market research and reported on competitors.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Developed and implemented sales strategies to target potential customers.
- Conducted market research to understand customer needs and preferences.
- Supported sales team members to drive growth and development.
- Maintained relationships with existing clients by ensuring their needs are met on time.
- Directed and coordinated products, services and sales activities.
- Enhanced sales volume through skilled support to both new and inactive customers.
Remote Paralegal
Washington Law Firm
Phoenix
05.2014 - 02.2018
- Drafted correspondence to clients and other attorneys.
- Conducted comprehensive legal research and analysis to support case preparation and litigation processes.
- Organized and executed court calendar with daily cases and supervisor meetings.
- Assisted in the preparation of legal arguments and memoranda of law.
- Attended court proceedings to observe trials or hearings.
- Prepared compliance and regulatory forms for legal cases and suits.
- Filed motions with courts electronically or via hard copy.
- Managed case files and documentation, ensuring accuracy and confidentiality.
- Organized exhibits for trial by preparing materials and supporting documentation.
- Researched applicable statutes, codes, regulations, ordinances, and precedent cases.
- Produced well-researched and articulate legal briefs, pleadings and statements.
- Filed pleadings and paperwork with court clerk to meet strict deadlines.
- Filed pleadings and appeals with court clerks to expedite trial proceedings.
- Maintained professional knowledge by attending legal workshops, reviewing professional publications, and participating in professional societies.
- Stayed abreast of changes in legislative and regulatory guidelines.
- Organized exhibits and arguments to present evidence on behalf of clients.
- Used WestLaw and LexisNexis to examine secondary sources, statutory, and case law and federal and state regulations.
- Assisted attorneys in court by managing exhibits, taking notes, and ensuring all necessary materials were available.
- Communicated with witnesses regarding deposition scheduling.
- Reviewed and organized legal documents, such as pleadings, motions, and briefs.
- Performed extensive research to prepare for court cases and gathered pertinent case information.
- Drafted legal documents including briefs, pleadings, appeals, agreements, contracts, and legal memoranda.
- Proofread documents prior to filing them with courts or submitting them to opposing counsels.
- Prepared trial notebooks for court proceedings.
- Participated in mediation sessions by preparing necessary materials and taking notes during meetings.
- Maintained calendars for upcoming court dates or deadlines related to cases.
- Advised attorneys on probable outcomes of cases based on legal precedents and personal research.
- Managed discovery process, including drafting discovery documents and coordinating document production.
- Coordinated witness testimony for depositions.
- Managed contract intake and review for large vendor agreements.
- Conducted witness interviews and investigations to gather case-relevant information.
- Provided administrative support such as answering phones or scheduling appointments.
- Maintained client files according to established protocols.
- Advised clients on procedural matters related to their cases.
- Performed administrative duties such as photocopying, scanning, and organizing legal documents.
- Organized and prepared case exhibits and evidence for trial.
- Organized evidence for use at trial or hearing proceedings.
- Trained staff on office procedures and case-specific duties.
- Drafted witness declarations and pretrial statements.
- Prepared clients for appointments, depositions and testimony.
- Conducted research on relevant laws, regulations, judicial decisions, and legal articles.
- Created and updated case management and client account databases.
Education
BBA - Business Administration And Management
University of Phoenix
Tempe, AZ06-2018
Skills
- Document management proficiency
- Meeting facilitation
- Adaptable flexibility
- Vendor management experience
- Advanced multitasking
- Time management expertise
- Fluent in multiple languages
- Office administration
- Efficient travel planning
- Event planning expertise
- Strong decision-making
- Process improvement initiatives
- Tech-savvy aptitude
- Calendar management proficiency
- Executive support experience
- High-level confidentiality
- Proactive problem-solving
- Exceptional organization
- Expense report management
- Meticulous attention to detail
- Team leadership qualities
Timeline
Remote Executive Assistant to the Chairman and CEO
Iron Horse Auto Group
10.2022 - Current
Remote Sales and Marketing Manager
Rockhard Enterprises
12.2018 - 10.2022
Remote Paralegal
Washington Law Firm
05.2014 - 02.2018
BBA - Business Administration And Management
University of Phoenix