Alexis Gordon
Kennesaw
Summary
Business development professional with strong expertise in identifying growth opportunities and driving strategic initiatives. Proven track record of building solid business relationships, and contributing to significant revenue growth. Collaborative team player who adapts to changing needs, with skills in market analysis, strategic planning, and sales optimization. Known for reliability and results-driven mindset.
Overview
3
3
years of professional experience
Work History
Business Development Specialist
Tangu Recovery + Wellness
07.2023 - Current
- Expanded client base by identifying and targeting new business opportunities through market research and analysis.
- Used Dazos and Google Docs to handle current portfolio and prospective leads.
- Secured high-value accounts through building rapport with key decision-makers, understanding their needs, and presenting customized solutions tailored to their requirements.
- Established long-term partnerships with key stakeholders, fostering trust and collaboration for mutual success.
- Running and verifying insurance to ensure they are accepted at our program or if it would be more strategic to refer elsewhere.
- Conducted regular meetings with clients to build positive and productive relationships.
- Cultivated a culture of continuous improvement by encouraging feedback from team members and implementing changes based on constructive criticism.
- Developed and coordinated the creation of marketing materials, including promotional content, to support business development initiatives.
Behavioral Health Technician
Tangu Recovery + Wellness
02.2023 - 07.2023
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
Waitress Supervisor
Come-N-Get It
06.2022 - 01.2023
- Coordinated with kitchen staff to ensure timely food service, enhancing overall dining experience.
- Delivered exceptional dining experiences for improved guest satisfaction.
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Boosted customer retention rates with exceptional service quality, personalized interactions, and prompt resolution of complaints or concerns.
Education
High School Diploma -
Woodstock Highschool
Woodstock, GA05-2010
Skills
- Key account management
- CRM management
- New business opportunities
- Client acquisition
- Lead generation
- Product knowledge
- B2B experience
- Market research
- Relationship building
Accomplishments
- Drove business development initiatives, increasing company census from 25 to a consistent range of 85-90 within a span of 1 year, contributing to a significant growth In client base and revenue. Leading to 2024 being the most profitable year in the company's history.
- Created and manage bi-weekly graduation events, overseeing planning, logistics, and execution to ensure seamless experiences and high attendee engagement.
- Played a key role in launching the mental health track at Tangu Wellness, consistently maintaining a high census by fostering strong referral networks and strategic partnerships.
Timeline
Business Development Specialist
Tangu Recovery + Wellness
07.2023 - Current
Behavioral Health Technician
Tangu Recovery + Wellness
02.2023 - 07.2023
Waitress Supervisor
Come-N-Get It
06.2022 - 01.2023
High School Diploma -
Woodstock Highschool
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