Alexis Howell
Hinesville
Summary
Experienced with financial analysis, customer service, and risk management. Utilizes strong analytical skills and in-depth financial knowledge to provide effective resolutions. Track record of fostering client relationships and enhancing team performance through collaborative efforts.
Overview
8
8
years of professional experience
Work History
Retail Sales Associate
Hobby Lobby
10.2024 - Current
- Provided exceptional customer service, ensuring positive shopping experiences and fostering repeat business.
- Maintained inventory accuracy through regular stock checks and timely replenishment of merchandise displays.
- Assisted customers in product selection, demonstrating product knowledge to enhance sales opportunities.
- Collaborated with team members to optimize store layout, improving visual merchandising and customer flow.
- Trained new associates on operational procedures, promoting adherence to company policies and standards.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Bank Teller
Arvest Bank Operations
03.2023 - 03.2024
- Processed customer transactions efficiently, ensuring accuracy in deposits and withdrawals.
- Assisted customers with account inquiries, providing exceptional service and resolving issues promptly.
- Balanced cash drawer daily, maintaining accountability and adherence to bank policies.
- Trained new staff on operational procedures and customer service protocols to enhance team performance.
- Monitored and reported suspicious activities, contributing to security measures within the branch.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring a seamless customer experience.
Concession Stand Lead
Roxy Theater
11.2017 - 06.2022
- Supervised daily operations of concession stand, ensuring efficient service and customer satisfaction.
- Trained and mentored staff on food safety standards and operational procedures.
- Maintained a clean and organized concession stand environment through diligent attention to hygiene standards and food safety regulations.
- Start the movies on time and handle any technical issues if they arise.
- Closed the theater, counted all the money to make the deposit, and ensured all patrons had left before locking the doors.
- Implemented cash handling procedures, ensuring accurate transactions and balanced registers.
Education
Associate of Science - Biology
Oklahoma City Community College
Oklahoma City, OK05-2023
Skills
- Teamwork and collaboration
- Dependability
- Leadership roles
- Problem-solving
- Time management
- Tech Savvy
- Customer assistance
- Cash handling
- Store opening and closing
- Reliability and punctuality
- Money handling
- Product knowledge
- Cash register operation
- Professional appearance
- Stocking and receiving
- Store maintenance
- POS system operations
- Conflict resolution
- Transaction processing
- Policy and procedure adherence
- Interpersonal and written communication
- Data entry
- Cash drawer balancing
- Inventory audits
Timeline
Retail Sales Associate
Hobby Lobby
10.2024 - Current
Bank Teller
Arvest Bank Operations
03.2023 - 03.2024
Concession Stand Lead
Roxy Theater
11.2017 - 06.2022
Associate of Science - Biology
Oklahoma City Community College