Alexis Lockett
Columbus
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier/Cook/Server
Dunkin' Donuts
Columbus
09.2024 - Current
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
- Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty
Sales Advisor (Seasonal)
Best Buy
Columbus
11.2025 - 01.2026
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Participated in regular training sessions on new products/services offerings
- Contributed ideas for improving sales strategies, merchandising displays, and promotional events
- Handled cash transactions accurately while following company policies and procedures
Cashier
Popeyes
Columbus
03.2024 - 10.2024
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
Education
High school diploma - AP Psychology, World Religions
Hardaway High School
Columbus, GASkills
- POS systems and cash handling
- Food safety
- Team collaboration
- Adaptability
- Training and onboarding new employees
- High-Volume customer service
- Written and verbal communication
- Reliability and punctuality
Certification
- SafeServ Certified
Additional Information
• Received a raise from Dunkin' Donuts
• Studying cybersecurity
Timeline
Sales Advisor (Seasonal)
Best Buy
11.2025 - 01.2026
Cashier/Cook/Server
Dunkin' Donuts
09.2024 - Current
Cashier
Popeyes
03.2024 - 10.2024
High school diploma - AP Psychology, World Religions
Hardaway High School