Alexis Mantsouranis
Peachtree Corners
Summary
I bring over 15 years of entrepreneurial experience as the owner of a successful lash extension company, where I oversaw every aspect of business operations, from client relations and marketing to financial management and training new staff. Prior to that, I served for seven years as the property manager of a 350-unit residential community, where I supervised a full team, managed accounts payable and receivable, processed rental payments, and ensured operational excellence. I consistently excelled in audits to the point of training other properties in audit preparation, earned multiple awards for performance, and was even offered a regional management position, which I declined due to relocation requirements. My career reflects strong leadership, financial acumen, and a proven ability to build and manage successful operations.
Overview
22
22
years of professional experience
Work History
Lash Artist
Self Employed
02.2009 - 09.2025
- Assisted in client consultations to determine lash preferences and desired outcomes.
- Learned application techniques for various lash extensions and styles under supervision.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Supported inventory management by tracking supplies and notifying management of low stock levels.
Property Manager
TGM & Associates
05.2003 - 07.2008
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Coordinated with legal counsel to resolve tenant disputes.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
Education
Edgewater High
Orlando, FLSkills
- Social media marketing
- Classic lash extensions
- Volume lash extensions
- Allergy awareness
- Professionalism and etiquette
- Precision lash application
- Eyelash extension aftercare
- Efficient lash mapping
- Lash removal techniques
- Advanced lash techniques
- Proper lash isolation
- Client retention strategies
- Patience and calmness
- Steady hand coordination
- Appointment scheduling
- Decision-making
- Product knowledge
- Supply ordering and management
- Relationship building
- Workspace organization
- Employee training
- Relationship building and management
- Schedule management
- Networking expertise
- Service marketing
- Clear communication
- Customer buying habits
- Outstanding client retention
- Data entry
- Payment processing
- Customer consultation
- Business management
- Staff supervision
- Desktop and laptop computers
- Teamwork and collaboration
Timeline
Lash Artist
Self Employed
02.2009 - 09.2025
Property Manager
TGM & Associates
05.2003 - 07.2008
Edgewater High
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