ALEXIS OUTLAW
Atlanta
Summary
Sales and Operations professional with 6+ years of experience in SaaS environments, combining hands-on sales expertise with strong analytical and process improvement skills. Experienced in using CRM data, reporting tools, and cross-functional collaboration to improve pipeline visibility, sales performance, and customer outcomes. Recognized for exceeding revenue targets while contributing to scalable sales processes and team effectiveness.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Account Manager
Cvent Inc.
Atlanta, GA
01.2023 - Current
- Analyzed pipeline and account performance data to identify opportunities for improved conversion and revenue growth
- Utilized reporting tools and dashboards to track KPIs, monitor client engagement, and support sales decision-making
- Collaborated with internal teams to streamline processes and improve overall customer experience and efficiency
- Contributed to strategic account planning and execution, supporting 125% quota attainment and top-performer recognition
- Led knowledge-sharing sessions to improve team consistency and performance
Digital Inside Sales Cloud Specialist (Team Lead)
Avaya Inc.
Durham, NC
01.2019 - 09.2022
- Monitored and evaluated sales performance metrics to support pipeline health and forecasting accuracy
- Applied data-driven insights to improve sales strategies and increase conversion rates across verticals
- Led and coached a team of 12 representatives, consistently achieving strong performance results
- Improved onboarding and sales processes to reduce ramp time and enhance productivity
- Partnered with leadership to align sales activities with broader business goals
Education
MBA - Operations Management
University of Georgia, Terry College of Business
Atlanta, GA05-2024
BBA - Marketing & Advertising
Valdosta State University
Valdosta, GA05-2018
Skills
- Sales Operations
- CRM (Salesforce)
- Pipeline Management
- Forecasting Support
- Data Analysis (Sigma)
- Glean (knowledge search, workflow efficiency)
- Ironclad (contract workflows, approvals, deal execution)
- Dashboard Reporting
- Process Improvement (Lean Six Sigma)
- Sales Enablement
- Cross-Functional Collaboration
Websites
Certification
Lean Six Sigma Green Belt, 2024-09
Timeline
Senior Account Manager
Cvent Inc.
01.2023 - Current
Digital Inside Sales Cloud Specialist (Team Lead)
Avaya Inc.
01.2019 - 09.2022
MBA - Operations Management
University of Georgia, Terry College of Business
BBA - Marketing & Advertising
Valdosta State University