Alexis Roberts
Conyers
Summary
I've worked in customer service for 5 years. Throughout that time, I've obtained many skills that I carry with me in life and the workforce. In my current work, I have demonstrated efficiency in managing communication and intake for law firms, working with both people and technology, and quickly mastering unfamiliar subjects. I am committed to expanding these skills further and growing even more in this workplace.
Overview
5
5
years of professional experience
Work History
Legal Services Associate
Anywhere Works
Portland, OR
10.2025 - Current
- Managed the intake and consultation scheduling for several firms.
- Transcribed detailed notes and messages from calls.
- Provided empathetic support to clients during sensitive legal situations.
- Scheduled follow up calls with existing clients.
- Assisted with communication from opposing counsel and insurance agencies.
- Filtered out solicitors.
Garden Associate
Home Depot at Conyers GA
Conyers, GA, United States
04.2024 - 10.2025
- Assist customers with garden products, enhancing their shopping experience.
- Maintain plant health, achieving high customer satisfaction.
- Organize inventory efficiently, ensuring availability of popular items.
- Provide expert advice on plant care, fostering customer trust.
- Answered calls and helped fulfill orders.
Sales Associate
Ross Dress for Less at Conyers GA
Conyers, GA, United States
05.2021 - 02.2024
- Collaborated with the inventory team to unload the truck every morning and get products out to the sales floor.
- Assisted customers in finding items.
- Operated the fitting room, which consisted of checking customers in and answering any incoming calls.
Education
Associate of Arts -
Georgia State University
Atlanta, United States05-2022
Skills
- Active Listening and transcribing
- Ability to work under pressure
- Customer service experience
- Computer skills
- Conflict resolution
- Detail oriented
- Time management
Timeline
Legal Services Associate
Anywhere Works
10.2025 - Current
Garden Associate
Home Depot at Conyers GA
04.2024 - 10.2025
Sales Associate
Ross Dress for Less at Conyers GA
05.2021 - 02.2024
Associate of Arts -
Georgia State University