Alexis Young
Marietta
Summary
Dynamic hospitality and professional with extensive experience. Excelling in customer service and complaint resolution. Proven ability to enhance guest experiences through effective order management and cash handling. Skilled in inventory management, ensuring operational efficiency while fostering positive relationships with patrons.
Overview
7
7
years of professional experience
Work History
Server
Main Event
Smyrna
09.2024 - 04.2025
- Handled guest complaints professionally to enhance overall experience.
- Provided exceptional customer service in a fast-paced dining environment.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
Waitress/Bartender
Tiger Tiger
Marietta
05.2022 - 05.2024
- Provided excellent customer service in a fast-paced dining environment.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Took orders for food and drinks and delivered them to guests.
Bartender
Kayhills Sports bar
Marietta
02.2021 - 12.2021
- Managed bar inventory and restocked supplies as needed.
- Created a welcoming atmosphere for patrons through friendly service.
- Prepared and served cocktails and beverages to customers efficiently.
- Handled cash transactions and processed payments accurately.
Manager
Mangos Caribbean Restaurant
Atlanta
06.2018 - 01.2021
- Oversaw daily restaurant operations and ensured efficient service delivery.
- Developed customer service protocols to enhance guest dining experiences.
- Implemented inventory control measures to maintain stock levels effectively.
- Monitored food safety standards and maintained compliance with health regulations.
Education
Mixologist - Bartending
Professional Bartending School of Atlanta
Atlanta, GA01-2019
Bachelor of Arts - Film And Video Production
The Art Institute of Atl
Atlanta, GA11-2016
Skills
- Customer service
- Point of sale operation
- Order management
- Cash handling
- Inventory management
- Complaint resolution
Timeline
Server
Main Event
09.2024 - 04.2025
Waitress/Bartender
Tiger Tiger
05.2022 - 05.2024
Bartender
Kayhills Sports bar
02.2021 - 12.2021
Manager
Mangos Caribbean Restaurant
06.2018 - 01.2021
Mixologist - Bartending
Professional Bartending School of Atlanta
Bachelor of Arts - Film And Video Production
The Art Institute of Atl
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