Alexus Chaleman
Atlanta
Summary
Creative Program Manager with 8+ years of experience in leading cross-functional teams to deliver impactful marketing campaigns and optimize project timelines. Expert in stakeholder communications, campaign strategy, and remote team management, driving brand engagement and customer acquisition through innovative strategies. Passionate about achieving business objectives with high-quality deliverables, seeking to leverage expertise in a dynamic project management role.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Creative Program Manager
Square (Block)
10.2020 - 07.2025
- Managed accounts and spearheaded initiatives to improve client satisfaction and retention.
- I coordinated marketing promotions across multiple departments, tracked campaign performance, and resolved vendor issues promptly to maintain project timelines.
- Working closely with vendors, sales teams, and finance, I negotiated contracts, managed budgets, and ensured deliverables met quality standards.
- This hands-on experience balancing stakeholder expectations, optimizing processes, and driving cross-functional collaboration strengthened my ability to lead projects from initiation through completion.
- Lead cross-functional teams to deliver campaigns, achieving consistent on-time and budget results.
- Manage production timelines, optimizing processes to ensure timely and cost-effective project delivery.
- Collaborate with teams to create briefs, translating goals into impactful marketing materials.
- Negotiate vendor contracts, ensuring high-quality outputs from external partners.
- Foster vendor relationships, securing quality deliverables and favorable contract terms.
- Spearheaded innovative campaign strategies, driving brand engagement and achieving measurable increases in customer acquisition.
- Orchestrated cross-departmental initiatives, enhancing communication and ensuring alignment with overarching business objectives.
- Analyzed campaign performance metrics, providing actionable insights that led to refined marketing strategies and improved ROI.
- Maintained comprehensive project documentation, ensuring clarity and adherence to timelines while facilitating smooth project execution.
- Fostered a collaborative team environment, encouraging creativity and innovation while supporting team members professional growth.
- Implemented a streamlined feedback loop with stakeholders, resulting in faster decision-making and enhanced project outcomes.
General Manager
Staples
08.2014 - 10.2020
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Education
Bachelor of Business Management - Business Administration
KENNESAW STATE UNIVERSITY
Atlanta, GA01.2020
Skills
- Project Management
- B2B and B2C Sales and Marketing
- CRM software proficient
- Cross-functional team management
- Stakeholder Communication
- Campaign Strategy
- Data Analysis
- Content Development
- Problem-solving
- Strategic planning
- Detail-oriented
- Team leadership and direction
- MS office applications
- Critical thinking
- Customer service
- Team development
- Proficient in Salesforce
Certification
- Sales Cloud Consultant
- Digital Media Sales Certification
- Ads/SEO Certification
- Blueprint Certification
- Sales Certification
- Campaign Strategy
- Consultant Certification
- Certified Professional Sales Person
Timeline
Creative Program Manager
Square (Block)
10.2020 - 07.2025
General Manager
Staples
08.2014 - 10.2020
Bachelor of Business Management - Business Administration
KENNESAW STATE UNIVERSITY
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