Alexus Taylor

• Handles pre-operative appointments and assisted patients throughout the surgical preparation process.

•Take patients vitals to ensure they are in health standard before surgery

• Capture clinical photography for physician review and treatment planning.

•Collect payment

• Create and maintain accurate patient charts and electronic medical records.

• Sends prescription requests and communicate patient needs with surgeons.

• Performed donor screening procedures, including vital sign assessments and health history review.

• Set up, monitored, and disconnected plasmapheresis equipment while ensuring donor safety and comfort.

• Processed plasma samples and assisted with laboratory operations and specimen handling.

• Collected and prepared samples for testing and quality assurance procedures.

• Educated donors on the donation process and addressed questions regarding eligibility and safety.

• Educated new team members on proper plasma donation procedures and the screening process.

• Collected and verified patient information and insurance details, ensuring accurate registration for seamless patient experience.
• Managed multi-line phone system to streamline appointment scheduling and direct calls effectively.
• Coordinated communication with medical professionals to relay patient inquiries and appointment changes promptly.
• Processed payments and handled billing inquiries with attention to detail and accuracy.
• Ensured waiting area remained clean, organized, and welcoming for patients and families.