Alexxis Sampson
Statesboro
Summary
Efficient in remote position working and maintaining relationships with customers to resolve any problems that arise. I have helped a friend run her own trading discord community before (2 years). I have been prop firm trading for over 4 years now and very successful in this category, demonstrating discipline and confidence in the trading world.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Spectrum
02.2023 - 12.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Customer Service Representative
Blue Cross and Blue Shield
04.2019 - 08.2022
- Provided exceptional customer support by resolving inquiries and issues effectively.
- Assisted customers in navigating healthcare options and benefits efficiently.
- Processed claims and managed account information with accuracy and attention to detail.
- Educated clients on policy details, ensuring understanding of coverage options available.
Skills
- Customer complaint resolution
- Active listening
- Knowledgeable trader
Timeline
Customer Service Representative
Spectrum
02.2023 - 12.2024
Customer Service Representative
Blue Cross and Blue Shield
04.2019 - 08.2022