Summary
Overview
Work History
Skills
Timeline
Generic

Alexxis Sampson

Statesboro

Summary

Efficient in remote position working and maintaining relationships with customers to resolve any problems that arise. I have helped a friend run her own trading discord community before (2 years). I have been prop firm trading for over 4 years now and very successful in this category, demonstrating discipline and confidence in the trading world.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Spectrum
02.2023 - 12.2024
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Customer Service Representative

Blue Cross and Blue Shield
04.2019 - 08.2022
  • Provided exceptional customer support by resolving inquiries and issues effectively.
  • Assisted customers in navigating healthcare options and benefits efficiently.
  • Processed claims and managed account information with accuracy and attention to detail.
  • Educated clients on policy details, ensuring understanding of coverage options available.

Skills

  • Customer complaint resolution
  • Active listening
  • Knowledgeable trader

Timeline

Customer Service Representative

Spectrum
02.2023 - 12.2024

Customer Service Representative

Blue Cross and Blue Shield
04.2019 - 08.2022
Alexxis Sampson