Alexxis Williams

Greeted guests at front desk and engaged in pleasant conversations while

managing check-in process.

Maintained organized and clean front office area to create professional and

welcoming environment for visitors and employees.

Scheduled, coordinated and confirmed appointments and meetings.•

Delivered outstanding first impressions by warmly greeting visitors upon

arrival at the front desk.

Managed high-volume phone calls, directing inquiries to appropriate

personnel for prompt resolution.

Collected room deposits, fees, and payments.•

Enhanced customer satisfaction by providing efficient and professional

front desk services.

Scheduled appointments accurately using reservation software, reducing

conflicts or doublebookings.

Supported administrative tasks such as filing, data entry, and document

preparation for more efficient office workflow.

Completed data entry and filing to keep records updated for easy retrieval.•

Maintained confidentiality of sensitive data to protect customer and

business information.

Increased customer satisfaction by promptly addressing and resolving

inquiries and concerns.

Self-motivated, with a strong sense of personal responsibility.•

Worked effectively in fast-paced environments.•

Skilled at working independently and collaboratively in a team

environment.

Proven ability to learn quickly and adapt to new situations.•

Worked well in a team setting, providing support and guidance.•

Managed time efficiently in order to complete all tasks within deadlines.•

Paid attention to detail while completing assignments.•

Obtained patient information to properly record and document

demographics and medical histories.

Participated in community outreach events to raise awareness about

available healthcare services, ultimately increasing patient engagement

levels.

Ensured compliance with industry regulations by staying current on policy

updates and implementing necessary changes promptly.

Contributed to a positive work environment by supporting colleagues in

their professional growth and development initiatives.

Used Software to post payments and record receipts.•

Managed incoming phone calls to resolve patient inquiries and refer calls

to appropriate departments.

Upheld strict confidentiality standards while managing sensitive patient

information according to HIPAA regulations.

Developed strong relationships with medical professionals, fostering

collaboration in a multidisciplinary healthcare setting.

Assisted patients with daily living activities, promoting independence and

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wellbeing.

Ensured proper hygiene practices were followed by assisting with bathing,

grooming tasks.

Improved patient comfort by providing compassionate and attentive care.•

Maintained a clean and safe environment for patients, reducing the risk of

infections and accidents.

Answered patient assistance calls, assessed needs, and offered qualified

support.

Provided emotional support to patients and families during difficult times,

fostering trust and rapport.

Prevented bedsores through regular repositioning and skin assessments of

at-risk patients.