Alfred Brock
Atlanta
Summary
Dedicated and determined professional with extensive experience in compliance, safety, training management, project management, and security operations. Committed to continuous learning and development, aiming for success by driving positive changes in organizations. Open to relocation and authorized to work in the US for any employer.
Overview
15
15
years of professional experience
Work History
Compliance-Safety & Training Manager
Allied Ground International (Allied Airlines)
04.2022 - Current
- Analyze internal business systems to ensure compliance with industry regulations and ethical standards.
- Develop and revise company policies and risk management strategies.
- Design and implement employee training programs to foster a culture of safety and compliance.
- Monitor adherence to safety protocols and regulations, conducting inspections and incident report analysis.
- Collaborate cross-functionally to align business operations with established policies.
General Manager
The Cargo Security Company
03.2021 - 04.2022
- Ensured compliance with company policies and coordinated staff schedules.
- Managed profit-loss controls and processed payroll for the company.
- Fostered strong relationships with clients while exceeding service expectations.
- Conducted employee evaluations and handled all billing processes.
Sergeant
Clayton County Sheriff's Office
05.2020 - 03.2021
- Managed the processing of incoming and outgoing inmates, keeping safety and compliance.
- Drafted detailed reports and responded to emergency situations.
- Supervised correctional officers to ensure inmate welfare and facility security.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
Bank Teller (Part-time)
Wells Fargo
01.2019 - 05.2020
- Processed customer transactions while ensuring compliance with banking regulations.
- Improved customer experiences through exceptional service and product knowledge.
- Assisted customers with account inquiries, providing solutions to enhance satisfaction and retention.
- Resolved customer complaints with professionalism, contributing to positive banking experiences.
- Managed cash drawer, ensuring compliance with security protocols and minimizing discrepancies.
Branch Banker
Branch Banking and Trust Company
04.2017 - 05.2019
- Balanced cash and check transactions, promoting diverse financial products.
- Managed daily branch operations to ensure compliance with banking regulations and policies.
- Cultivated strong customer relationships through personalized service and proactive problem-solving.
- Developed and implemented sales strategies to enhance product offerings and increase customer engagement.
- Analyzed client financial needs to recommend appropriate banking solutions and services.
- Collaborated with team members to streamline processes, improving operational efficiency within the branch.
Project Manager
Whelan Security
03.2015 - 03.2017
- Led security operations for multiple locations while training and overseeing staff.
- Implemented security protocols and managed incident reporting and data.
- Developed and implemented project timelines, managing resources effectively to meet critical deadlines.
- Established best practices for project documentation, ensuring consistency and accuracy in reporting processes.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Security Officer
Allied Universal Security Services
06.2013 - 03.2015
- Monitored premises via CCTV and collaborated with law enforcement on incidents.
- Monitored premises to ensure safety and compliance with regulations.
- Conducted regular security patrols to deter potential threats.
- Responded promptly to emergency situations, coordinating with local authorities.
- Prepared detailed incident reports for management review and analysis.
Armed Security Officer
On the Case Security Services
06.2012 - 06.2013
- Maintained safety protocols while providing excellent customer service to visitors.
- Monitored premises to prevent unauthorized access and ensure safety protocols were followed.
- Conducted regular inspections of facilities, identifying potential security risks and addressing issues promptly.
- Maintained accurate documentation of daily activities and incidents, ensuring compliance with regulatory standards.
Security Supervisor
IPC International Corporation
01.2011 - 06.2012
- Guided security teams in emergency responses and facility safety measures.
- Supervised security staff, ensuring adherence to protocols and policies.
- Conducted regular assessments of security operations, identifying areas for improvement.
- Coordinated incident response plans, minimizing risks and ensuring rapid recovery from breaches.
- Monitored surveillance systems, analyzing footage to detect suspicious activities or breaches.
Education
Associate of Science - Law
Baton Rouge Community College
Baton Rouge, LA01-2016
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Belaire High School
Baton Rouge, LA01.2008
Skills
- Leadership & Supervisory Skills
- Project Management
- Risk & Conflict Management
- Compliance & Safety Procedures
- Training & Development
- Customer Service Excellence
- Cash Handling & Banking Operations
- MS Office Suite Proficiency
- Surveillance & Security Protocols
Timeline
Compliance-Safety & Training Manager
Allied Ground International (Allied Airlines)
04.2022 - Current
General Manager
The Cargo Security Company
03.2021 - 04.2022
Sergeant
Clayton County Sheriff's Office
05.2020 - 03.2021
Bank Teller (Part-time)
Wells Fargo
01.2019 - 05.2020
Branch Banker
Branch Banking and Trust Company
04.2017 - 05.2019
Project Manager
Whelan Security
03.2015 - 03.2017
Security Officer
Allied Universal Security Services
06.2013 - 03.2015
Armed Security Officer
On the Case Security Services
06.2012 - 06.2013
Security Supervisor
IPC International Corporation
01.2011 - 06.2012
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Belaire High School
Associate of Science - Law
Baton Rouge Community College
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