Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alfred Conrad

Winston,GA

Summary

Dynamic professional with a proven track record at Walmart, excelling in leadership and problem-solving. Adept at managing teams and enhancing customer satisfaction through effective communication and conflict resolution. Skilled in inventory management and time management, consistently driving productivity and operational efficiency. Committed to fostering collaboration and achieving organizational goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

2026
2026
years of professional experience

Work History

Fresh Maintenance ON

Walmart
07.2016 - 07.2025
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Strengthened communication skills through regular interactions with others.
  • Applied effective time management techniques to meet tight deadlines.
  • Cleaned and sanitized shelving and bunkers/display areas in Meat and Produce departments.
  • Stocked products on department sales floor.
  • Involved in removing and replacing faulty equipment and shelves and displays.
  • Prepared both departments in monthly inventory for sales floor and back stock room areas.
  • Actively involved in weekly sales meetings with upper management to execute effective sales strategies.
  • Gained strong leadership skills by managing projects from start to finish.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.

Photo Lab/Wireless Department Mananger

Walmart
06.2013 - 07.2016
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Maintained a clean work environment, making sure equipment and registers were functional during business hours.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Pharmacy Sales Associate

Walmart
11.2010 - 10.2013
  • Organized medications for pharmacists to dispense by preparing labels, reading medication orders and prescriptions, assembling intravenous solutions and calculating quantities.
  • Preserved pharmacy inventory by inspecting pharmaceutical stock to determine inventory level.
  • Utilized [Software] to complete new and updated patient profiles.
  • Counted, sorted, unpacked and labeled incoming merchandise and pharmaceutical products.
  • Assisted customers by locating requested items, answering product questions and referring customers to on-duty pharmacists for medication inquiries.

Assistant Store Manager

Spencer's Gifts
04.2006 - 10.2008
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Created and maintained safe and secure work environments for employees.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reported issues to higher management with great detail.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Media Department Assistant Supervisor

Best Buy
09.2000 - 01.2006
  • Monitored inventory of departmental supplies and replenished items to enable normal operations.
  • Typed and distributed correspondence to internal and external partners to maintain good communications flow.
  • Maintained departmental personnel records and recorded adjustments and additions to keep updated files.
  • Obeyed sensitive and confidential report and presentation guidelines to comply with government regulations.
  • Maintained scheduling of employees.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
  • Trained and supervised employees on office policies and procedures.
  • Assisted in daily/weekly sales and budgeting meetings with other department supervisors.
  • Increased customer service success rates by quickly resolving issues.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Completed daily logs for management review.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Observed packing operations to verify conformance to specifications.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Front-Back Office Clerk/Front End Coordinator

Publix
30 1998 - 2000
  • Managed smooth processing of [Type] paperwork to support office productivity.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Utilized office management software to record and track customer information.
  • Edited documents to keep company materials free of grammar errors.
  • Coordinated and scheduled meetings and appointments.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Supported staff on special assignments and ad hoc projects.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Successfully oversaw and handled all merchandising and maintenance for front end.
  • Advised and trained new employees in job tasks, offering positive reinforcement.
  • Stepped in to ring up customer purchases during very busy time periods or when store was short staffed.
  • Engaged customers by offering to help find needed merchandise.
  • Provided expert service when greeting customers, answering phone calls and handling issues.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Kept high average of performance evaluations.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Monitored front areas so that questions could be promptly addressed.
  • Managed operating procedures of state lottery services and Ticketmaster sales.

Front End Associate

Publix
03.1997 - 08.1998
  • Restocked and organized merchandise in front lanes.
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Facilitated cash, check and credit transactions on cash register with [Number]% accuracy.
  • Gathered shopping baskets and carts and relocated to designated areas.
  • Answered questions about store policies and addressed customer concerns.
  • Recommended complementary purchases to customers, increasing revenue.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Managed efficient cash register operations.

Education

High School Diploma -

Robert S. Alexander High School
Douglasville, GA
06-1996

Skills

  • Collaboration
  • Problem-solving
  • Research
  • Basic math
  • Written communication
  • Conflict resolution
  • Time management
  • Maintenance & repair
  • Active listening
  • Teamwork and collaboration
  • Attention to detail
  • Quality assurance
  • Organizational skills
  • Calm under pressure
  • Supervision and leadership
  • Good Telephone Etiquette
  • Cultural awareness
  • Team management

Languages

English
Full Professional

Timeline

Fresh Maintenance ON

Walmart
07.2016 - 07.2025

Photo Lab/Wireless Department Mananger

Walmart
06.2013 - 07.2016

Pharmacy Sales Associate

Walmart
11.2010 - 10.2013

Assistant Store Manager

Spencer's Gifts
04.2006 - 10.2008

Media Department Assistant Supervisor

Best Buy
09.2000 - 01.2006

Front End Associate

Publix
03.1997 - 08.1998

Front-Back Office Clerk/Front End Coordinator

Publix
30 1998 - 2000

High School Diploma -

Robert S. Alexander High School

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Alfred Conrad