Alfred Morris, Jr

Smyrna

Summary

Dedicated professional with a strong background in retail operations and team management. Recognized for driving service excellence and maintaining operational efficiency through proactive problem-solving and effective communication.

Work History

Assistant Manager / General Manager

Tropical Smoothie Café

Atlanta

2021 - 2024

Supervised daily operations across two tropical smoothie café locations, driving service excellence.
Processed payroll and maintained precise employee records for operational efficiency.
Conducted recruitment, interviews, and onboarding of new hires to strengthen the team.
Managed inventory control and supply orders to sustain seamless operations.
Executed store opening and closing procedures in compliance with company standards.
Marketed new products and promotions to boost customer participation.
Addressed customer inquiries and operational challenges swiftly and effectively.
Facilitated staff collaboration to uphold superior customer service standards.

A&R /Songwriter

Hubanga Productions

Pembroke Pines

2014 - 2021

Produced and recorded original music projects to showcase creative talent.
Managed personal brand development across multiple platforms to enhance audience engagement.
Coordinated studio sessions, performance schedules, and promotional events for optimal visibility.
Built relationships with producers, venues, promoters, and industry professionals to expand network.
Oversaw business operations, including budgeting, contract negotiations, and project planning.
Utilized social media and digital marketing strategies to boost audience reach and interaction.
Organized and executed live performances and community events to strengthen local presence.
Developed strong communication and networking skills while operating as an independent artist.

Shift Lead / Tax Preparer

The Tax Office

Miami

2010 - 2014

Prepared individual tax returns while addressing client inquiries on tax-related matters.
Responded to incoming calls, delivering outstanding customer service.
Organized and maintained client files, safeguarding confidential records.
Conducted outbound calls to engage current and prospective clients.
Assisted with payroll administration and ensured seamless office scheduling.
Managed office supplies, facilitating smooth daily operations.
Coordinated appointments, maintaining precise scheduling calendars.
Enhanced business growth via proactive client outreach and relationship management.

Dishwasher

Outback Steakhouse

Pembroke Pines

2007 - 2010

Maintained cleanliness and sanitation of kitchen equipment, dishes, and utensils.
Ensured compliance with health and safety standards in food service operations.
Restocked clean dishes in kitchen for timely staff service.
Supported kitchen closing procedures and executed thorough end-of-day cleaning to maintain hygiene standards.
Assisted with bussing tables during peak and slow service periods.
Monitored bar glassware inventory and ensured adherence to cleanliness standards.

Education

High School Diploma -

Everglades High School

Miramar, FL

05-2006

Some College (No Degree) - Music Business

Full Sail University

Winter Park, FL

Skills

Financial oversight
Inventory control
Budget management
Sales strategy
Operational planning
Event coordination
Business operations
Staff management

Coaching and mentoring
Orientation and training
Store management
Problem resolution
Effective communication
Networking skills
Brand development

Timeline