Algenus AJay Spiers
Atlanta
Summary
An accomplished healthcare administrator with 15+ years of expertise in management operations. A strong Mechanical Engineering background and Master’s degree in Health Services Administration bolsters strategic problem solving, multi-tasking, administration and management of internal applications, CMS standards, financial expertise, vendor relations and staff management. Excellent knowledge of OSHA, CMS, EPA, FDA, CDC, federal and state regulations (F-tags, N-tags, K-tags).. Solid experience in creating strategies and processes to enhance patient/resident services and improve functionality. Member of GA Association of Health Care Executives. Completed AIT Program. Specialize in delivering quality surveys and turning around troubled facilities to becoming 5-Star facilities. Hold current/valid NHA License in Georgia and Florida.
A results-driven administrative professional with extensive experience in managing complex office environments and enhancing operational efficiency. Known for strong team collaboration and reliability, adapting seamlessly to changing needs. Proficient in resource management and strategic planning.
Experienced with coordinating and optimizing administrative functions to support business operations. Utilizes effective communication and organizational skills to enhance workflow and productivity. Knowledge of implementing process improvements and managing cross-functional teams.
Diligent Leader with proven track record in overseeing operations and enhancing budget efficiency. Successfully managed high-profile projects and streamlined workflows to support organizational goals. Demonstrated expertise in team leadership and process improvement.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sr. Administrator
Empire Care Centers/Anderson Mill Center
10.2023 - Current
- Senior Administrator responsible for supporting and mentoring Administrators throughout the third region. Facilities include Powder Springs Center (208 Beds), Winder Center (163 beds), Cartersville Center (118 Beds) and Austell Center (170 Beds). Improved employee retention by adopting a new internal communications methodology and improved overall facility culture which spearheaded an improvement in overall customer service and resident care.
- Operated all facilities within budgets as well as established new budgets for upcoming years.
- Removed all agency employees throughout region.
- Increased Google review scores throughout the region.
- Assist all facilities with gaining joint commission certification.
- Facility became a Preceptor Site and graduated 2 AITs within the first year during tenure as Sr. Administrator.
- Assist Facilities to being free of state complaint deficiencies during entire tenure as Sr. Administrator.
- Assisted Administrators across regions by sharing practices of successful surveys and regulatory compliance.
- Completed mock surveys to prepare facilities for Annual, Complaint, and Joint Commission surveys.
- Increased revenues by removing all barriers to admit for all facilities within region.
Administrator
Pruitt Health - Austell
03.2018 - 10.2023
- Managed the day to day operations of this 124 Bed facility. The facility became Joint Commission certified and became a Kaiser Hub during my tenure. I was directly involved with increasing the overall 5 star rating from 3-Star to 5-Star during my tenure.
- Ensured great survey outcomes within the entire region by organizing and assisting in region survey prep.
- Organizing a leading the facility software changeover from LTC to MatrixCare.
- Active member of Region N Coalition to Emergency Preparedness for Cobb County.
- 2 deficiency free annual surveys. Great Joint Commission surveys. Deficiency free federal survey.
Administrator
Sava Senior Care-NEA Health & Rehab
01.2017 - 03.2018
- Managed the day-to-day operations of this 165 bed facility in Atlanta, GA. Changed facility culture of this “Special Focus” facility.
- Accomplishments:
- I was responsible for removing the facility from the CMS special focus list in 9 months of tenure.
- During my tenure the facility received 2 CONSECUTIVE DEFICIENCY FREE SURVEYS in 6 months.
- Within 6 weeks of becoming the administrator of this facility, I was able to completely remove all AGENCY nurses from the employee roster and hire full time nurses.
- Member of the Company Diversity and Inclusion Council
- Member of the Company Storms of Life Board.
Administrator
Golden Living Center-Glenwood
09.2015 - 01.2017
- Managed the day-to-day operations of this 225-bed facility nestled in Decatur, GA.
- Accomplishments:
- Dedicated to utilizing QAPI, Root analysis tools, Regional and Corporate consultants and internal audit tools to plan and guide team to providing outstanding quality care.
- Lowered facility turnover rate month over month during tenure.
- Increased facility staff retention rate while increasing employee’s “likely to recommend” the facility as a place to work. (source: Employee satisfaction survey)
- Used operational strategies and budgeting tools to ensure that Facility made plan (corporate goal) every month during tenure.
Administrator
Rehab & Healthcare Center of Tampa/Alpine Health & Rehab Center
07.2013 - 09.2015
- Responsible for the day-to-day operations of all supporting departments in this 174 bed facility.
- Responsible for developing and managing facility overtime reduction initiative. Within my first 90 days of employment, I was responsible for reducing the facility OT from 11.3 percent to 2.4 percent overall. Lead team through a Quality Survey for a 5-star facility.
- Manage union and non-union hourly employees as well as department heads and other salaried employees to include direct, hire, termination, POC’s and performance appraisals.
Assistant NH Administrator
NurseCare of Buckhead, Atlanta, GA
01.2012 - 07.2013
- Responsible for supporting the Administrator and all departments in this 220-bed facility.
- Management of Worker’s compensation for 250 employees.
- Collaborate with interdisciplinary teams and provide feedback to Executive Director for process improvement and solution development processes.
Education
Master’s in business administration - Health Services Administration
Nova Southeastern University
Ft. Lauderdale, FLMBA - Finance and Entrepreneurship
University of Miami
Miami, FLB.S. - Mechanical Engineering
North Carolina Agricultural and Technical State University
Greensboro, NCSkills
- P&L Management
- Financial reporting
- Team leadership
- Strategic planning
- Diversity and Inclusion
- Communication
- Ethics and Standards
- Business development
- Operations management
- Quality Control/Assurance
- Great Survey Outcomes
- Regulatory Guidelines
Accomplishments
- Achieved 4 Deficiency Free annual surveys in a row with 3 different facilities and 3 separate organizations.
- Achieved having zero complaint survey deficiencies in 8 years.
- Graduated facility from special focus to being back in compliance in 10 months.
Affiliations
GHCA Active member
GHCA Constitution and By-Laws Committee Member
GHCA Special Projects Committee
Health Care Partners Member
AHCA/NCAL Member
Certification
GA LNHA, FL LNHA, GA NHA-Preceptor, Serve Safe Certification, CPR Certified, Certification in Health Services Administration.
Languages
English
Native or Bilingual
Timeline
Sr. Administrator
Empire Care Centers/Anderson Mill Center
10.2023 - Current
Administrator
Pruitt Health - Austell
03.2018 - 10.2023
Administrator
Sava Senior Care-NEA Health & Rehab
01.2017 - 03.2018
Administrator
Golden Living Center-Glenwood
09.2015 - 01.2017
Administrator
Rehab & Healthcare Center of Tampa/Alpine Health & Rehab Center
07.2013 - 09.2015
Assistant NH Administrator
NurseCare of Buckhead, Atlanta, GA
01.2012 - 07.2013
MBA - Finance and Entrepreneurship
University of Miami
B.S. - Mechanical Engineering
North Carolina Agricultural and Technical State University
Master’s in business administration - Health Services Administration
Nova Southeastern University
Facility Awards Received.
2019 GHCA Leadership Excellence Award, AHCA/NCAL Bronze and Silver Award, Sava Blue Ribbon Quality Award, Florida Governor’s Gold Seal Award, Aramid Outstanding Operating Award, Aramid Outstanding Census Development, FL Outstanding Customer Satisfaction Performance, Aramid Outstanding Employee Satisfaction Performance, Aramid Outstanding Employee Safety, Aramid Outstanding Life Safety Award, Aramid Outstanding Cash Collections, Aramid Outstanding Skilled Mix Development, U.S. News and World Report Best Nursing Homes, Corporate Facility of the Year Award
Awards
2025 GHCA Administrator of the Year
2026 US News & World Reports Best Nursing Homes
2019 GHCA Leadership Excellence Award
AHCA/NCAL Bronze and Silver Award
Sava Blue Ribbon Quality Award Recipient
Florida Governor’s Gold Seal Award
Aramid Outstanding Operating Award
Aramid Outstanding Census Development
FL Outstanding Customer Satisfaction Performance
Aramid Outstanding Employee Satisfaction Performance
Aramid Outstanding Employee Safety
Aramid Outstanding Life Safety Award
Aramid Outstanding Cash Collections
Aramid Outstanding Skilled Mix Development
Aramid Corporate Facility of the Year Award