Overview
Work History
Education
Skills
Timeline
Generic

Ali Smith

Douglas

Overview

8
8
years of professional experience

Work History

New Patient Coordinator

Smile Doctors
Douglas
02.2022 - Current
  • Verified patient insurance details and explained coverage options.
  • Maintained accurate patient records in electronic health systems.
  • Scheduled initial consultations and follow-up visits for patient care.
  • Assisted patients with paperwork and answered general inquiries.
  • Communicated appointment reminders to ensure patient attendance.
  • Ensured that all documentation related to patient registration was completed accurately and in compliance with HIPAA regulations.
  • Answered questions regarding clinic policies or procedures in an informative manner.
  • Monitored incoming calls routed through automated phone systems and transferred calls accordingly.
  • Responded promptly to telephone inquiries from potential new patients regarding services offered.
  • Processed patient intake information and updated medical records prior to treatment.

Pharmacy Technician

Walmart
Douglas
07.2021 - 09.2021
  • Dispensed medications accurately according to prescriptions and patient needs.
  • Assisted pharmacists in preparing and labeling medications for distribution.
  • Maintained inventory levels of pharmaceuticals and over-the-counter products.
  • Monitored expiration dates, ensuring safe and effective medication supply.
  • Provided exceptional customer service, addressing inquiries with professionalism.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
  • Restocked shelves with new supplies of medications as needed.

Unloader

Walmart
Douglas
07.2017 - 06.2018
  • Unloaded shipments from trucks using electric pallet jacks and hand tools.
  • Inspected incoming materials for quality and accuracy before storage.
  • Organized warehouse space for efficient product retrieval and inventory management.
  • Collaborated with team members to maintain a clean and safe work environment.
  • Communicated with supervisors to report discrepancies in shipments promptly.
  • Followed all safety guidelines while handling heavy equipment and materials.
  • Loaded and unloaded packages from loading dock to trucks.
  • Unloaded incoming shipments and placed items onto designated pallets or shelves.

Education

Some College (No Degree) -

Coastal Pines Technical College
Waycross, Georgia

Skills

  • Appointment scheduling
  • Customer relationship management
  • Effective communication
  • Attention to detail
  • Patient scheduling
  • Patient outreach and Follow-up

Timeline

New Patient Coordinator

Smile Doctors
02.2022 - Current

Pharmacy Technician

Walmart
07.2021 - 09.2021

Unloader

Walmart
07.2017 - 06.2018

Some College (No Degree) -

Coastal Pines Technical College

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Ali Smith