Summary
Overview
Work History
Education
Skills
Timeline
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Aliana Whiteside

Aliana Whiteside

Augusta

Summary

Dynamic professional with extensive experience at Amazon, excelling in inventory control and equipment operation. Proven ability to enhance customer satisfaction through effective problem-solving and strong verbal communication. Recognized for consistently meeting operational goals and maintaining organized environments, contributing to team success and operational efficiency.

Overview

5
5
years of professional experience

Work History

Inbound Stower

Amazon
Appling
12.2023 - 12.2024
  • Scanned barcodes on products to ensure accurate tracking of inventory levels.
  • Ensured that all items were properly labeled and stored in their designated locations.
  • Completed stowing tasks within given deadlines to meet operational goals.
  • Worked flexible hours, including weekends and holidays, to meet warehouse demands.
  • Followed safety protocols to prevent accidents and injuries in the workplace.
  • Used handheld scanner to sort products onto appropriate shelves daily.
  • Used warehouse equipment, such as pallet jacks and forklifts, to move items as needed.

Sales Associate

Navy Exchange
Seattle
11.2021 - 07.2023
  • Facilitated efficient product searches by supplying detailed information to customers.
  • Identified customer needs to promptly enhance satisfaction levels.
  • Delivered exceptional service through face-to-face and phone interactions.
  • Contributed innovative ideas that elevated team performance and resulted in positive outcomes.
  • Maintained organized inventory areas, ensuring compliance with safety standards.
  • Utilized proper lifting techniques for safe handling of heavy objects.
  • Assisted customers in selecting jewelry pieces aligned with personal styles.
  • Demonstrated extensive product knowledge to effectively address customer inquiries.
  • Resolved customer complaints in a professional manner.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Computed purchases and received and processed cash or credit payment.
  • Attended regular staff meetings to share ideas for improving store operations.

Salesfloor Associate

Target
South Jordan
03.2020 - 04.2023
  • Assisted customers with product selection and inquiries on the sales floor.
  • Maintained organized merchandise displays and ensured product availability.
  • Collaborated with team members to restock shelves and maintain inventory levels.
  • Provided information to customers concerning sales, promotions and store policies.
  • Built and maintained relationships with peers and upper management to drive team success.

Customer Service Representative

Walmart
North Augusta
04.2020 - 08.2022
  • Streamlined customer inquiry process, delivering tailored product selections and solutions.
  • Managed returns and exchanges, ensuring high levels of customer satisfaction.
  • Processed transactions accurately at point of sale to maintain operational efficiency.
  • Assisted customers with product selection, ordering, billing, and technical support services.
  • Cultivated positive customer relationships through friendly interactions.
  • Determined accurate pricing for services while securing competitive deals.
  • Resolved issues swiftly, increasing customer satisfaction ratings significantly.
  • Completed daily tasks efficiently and accurately.

Education

High School Diploma -

North Augusta High School
2000 Knobcone Ave
06-2021

Skills

  • Equipment operation
  • Warehouse management
  • Inventory control
  • Cash handling
  • Problem solving
  • Sales transactions
  • Verbal communication
  • Computer skills
  • Product knowledge
  • Customer relationship management
  • Decision-making

Timeline

Inbound Stower

Amazon
12.2023 - 12.2024

Sales Associate

Navy Exchange
11.2021 - 07.2023

Customer Service Representative

Walmart
04.2020 - 08.2022

Salesfloor Associate

Target
03.2020 - 04.2023

High School Diploma -

North Augusta High School

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Aliana Whiteside