Alicia Caldwell
Lithonia
Summary
Home Health Aide with extensive experience delivering in-home care to elderly and disabled individuals. Proficient in addressing diverse client needs with compassion and effective communication. Expertise in daily living assistance, medication management, and adherence to patient safety protocols.
Overview
14
14
years of professional experience
Work History
Home Health Aide
Sunshine Grace Private Care
12.2024 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Improved patient well-being by providing compassionate and attentive personal care.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Home Health Aid
Loving Touch
11.2021 - 12.2024
- Provided in-home care assistance to patients, ensuring comfort and support.
- Facilitated daily therapy sessions to enhance patient recovery.
- Assisted with meal preparation to promote nutritional health.
- Performed light cleaning duties to maintain a safe environment.
Machine Operator
Bagcraft at Novolex
01.2018 - 02.2020
- Streamlined workflow by maintaining a clean and machine, adhering to safety protocols.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Set up and adjusted equipment and properly configured machines for daily operation.
Cleaning Supervisor
Atlanta Green Maids
10.2016 - 01.2018
- Cleaning, stocking and supplying designated facility
- Performing and documenting routine inspection and maintenance activities
- Carry out heavy cleaning tasks and special projects
- Also hiring and train new team members and maintain a custodial budget
Manager
Jimmy Johns
09.2013 - 10.2016
- Company Overview: Management & Training Corporation
- Company Overview: Management & Training Corporation
- Provides on-the-job training for new employees
- Assists in supervision of preparation, sales, and service of food
Call Center Customer Service Representative | Debt
Collection Agency
01.2012 - 07.2013
- Manage multiple accounts for delinquency and debt
- Report address changes and maintain files regarding debtors for correct and current contact information
- Compile reports on delinquent accounts and report missed payments to credit bureaus
- Adhered to company policies and scripts to consistently achieve call-time and quality
Education
High School Diploma - Office Management
SHCOHS HIGH SCHOOL DIPLOMA
Pompano Beach, FL10.2023
Skills
- Monitoring vital signs
- Motion range assessment
- Care provision
- Leadership qualities
- Decision making skills
- Teamwork and collaboration
- Strong work ethic
- Problem resolution
- Customer service excellence
- Adaptability skills
- Critical analysis skills
- Multitasking proficiency
- Safety in the workplace
Timeline
Home Health Aide
Sunshine Grace Private Care
12.2024 - Current
Home Health Aid
Loving Touch
11.2021 - 12.2024
Machine Operator
Bagcraft at Novolex
01.2018 - 02.2020
Cleaning Supervisor
Atlanta Green Maids
10.2016 - 01.2018
Manager
Jimmy Johns
09.2013 - 10.2016
Call Center Customer Service Representative | Debt
Collection Agency
01.2012 - 07.2013
High School Diploma - Office Management
SHCOHS HIGH SCHOOL DIPLOMA
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