Alicia Fraser
Richmond Hill
Summary
Results-driven Account / Licensing specialist with strong expertise in regulatory compliance, contract negotiation, and intellectual property management. Proven track record in enhancing team collaboration and driving successful outcomes. Adaptable to shifting priorities and reliable in delivering high-impact results. Recognized for effective communication, problem-solving skills, and unwavering commitment to excellence.
Overview
7
7
years of professional experience
Work History
Accounting / Licensing Specialist
Broughton Pharmaceuticals, LLC
01.2024 - 05.2025
- Prepare and present financial statements, maintain financial reports, and ensure transactions are accurately recorded.
- Oversee payment of invoices, manage outstanding receivables, and ensure healthy cash flow management.
- Prepare and submit license renewal applications in 43 states while ensuring compliance with each states regulations.
- Assist with shipping and purchasing departments when necessary.
Accounts Receivable Specialist
LRP Hotels and Land Development, LLC
12.2022 - 01.2024
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
- Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
Outbound Area Manager
Spreetail
08.2020 - 12.2022
- Led a team of 100+ associates to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Fulfillment Associate
Spreetail
08.2018 - 08.2020
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
Education
Associate of Science - Criminal Justice
Ogeechee Technical College
Statesboro, GA05-2012
High School Diploma -
Bryan County High School
Pembroke, GA05-2009
Skills
- Attention to detail
- Critical thinking
- Leadership
- Problem Solving
- Proficient in QuickBooks
- Teamwork
Timeline
Accounting / Licensing Specialist
Broughton Pharmaceuticals, LLC
01.2024 - 05.2025
Accounts Receivable Specialist
LRP Hotels and Land Development, LLC
12.2022 - 01.2024
Outbound Area Manager
Spreetail
08.2020 - 12.2022
Fulfillment Associate
Spreetail
08.2018 - 08.2020
Associate of Science - Criminal Justice
Ogeechee Technical College
High School Diploma -
Bryan County High School
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