Summary
Overview
Work History
Education
Skills
Timeline
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Alicia Goetz

Rincon

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, shown at Strong’s Pizza. Proven ability to engage guests and resolve concerns swiftly, while efficiently managing cash transactions. Recognized for multitasking in high-pressure environments, ensuring memorable dining experiences and maintaining operational excellence.

Overview

4
4
years of professional experience

Work History

Server

The Ice Cream Stop
05.2024 - Current
  • Sculpted and assembled ice cream tailored to customer suggestions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Fitting Room Associate

Walmart
03.2025 - 06.2025
  • Checked fitting room stalls and sorted merchandise to racks.
  • Cleaned and maintained fitting rooms regularly.
  • Utilized strong multitasking abilities to manage multiple customer requests simultaneously without compromising service quality.
  • Organized clothing and accessories that customers had returned to fitting room desk.

Server

Strong’s Pizza
06.2022 - 10.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Handled the busy rushes with ease
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

ClickList Clerk

Kroger
08.2021 - 02.2022
  • Bagged and sorted grocery products with precision and care.
  • Quickly gathered customer orders for prompt fulfillment.
  • Delivered finished orders safely to customers' cars.

Education

Georgia Southern University
Savannah GA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Timeline

Fitting Room Associate

Walmart
03.2025 - 06.2025

Server

The Ice Cream Stop
05.2024 - Current

Server

Strong’s Pizza
06.2022 - 10.2022

ClickList Clerk

Kroger
08.2021 - 02.2022

Georgia Southern University

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Alicia Goetz