Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alicia K. Daniel

McDonough,GA

Summary

Reliable and detail-oriented professional with hands-on experience supporting aircraft operations, safety inspections, and compliance protocols at Delta Air Lines. Proven background in fast-paced environments with a focus on team collaboration, cleanliness standards, and safety procedures. Seeking to expand technical knowledge and grow within Delta TechOps.

Professional cabin service professional with strong commitment to maintaining high standards and delivering results. Skilled in ensuring cabin cleanliness, passenger comfort, and safety compliance. Known for teamwork and adaptability, with focus on efficiency and excellence in every task. Strong communicator with keen attention to detail and proactive approach to problem-solving.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Cabin Service Agent

Delta Air Lines
01.2024 - Current
  • Clean and sanitize aircraft cabins in accordance with FAA and Delta cleanliness standards
  • Conduct aircraft security inspections following safety and security guidelines
  • Utilize electronic tools to document and verify compliance with cleaning and inspection procedures
  • Support the TechOps team by preparing aircraft for scheduled maintenance and quick turnarounds

Medical Assistant

Emory Healthcare
09.2018 - Current
  • Perform clinical duties including patient triage, chart updates, and exam room preparation
  • Coordinate appointment scheduling and ensure adherence to safety protocols
  • Maintain accurate patient records while providing professional care in high-pressure environments
  • Supported clinical staff by preparing examination rooms and sterilizing instruments to maintain safety protocols.
  • Administered vaccinations and performed routine lab tests, promoting patient health and adherence to care guidelines.

Customer Service Representative / Money Center Associate

Walmart
09.2014 - 12.2018
  • Reviewed and processed outgoing orders and customer transactions
  • Managed domestic and international money transfers, payroll check cashing, and returns
  • Resolved customer inquiries and issues effectively, ensuring high satisfaction levels.
  • Collaborated with team members to streamline checkout processes and enhance operational efficiency.
  • Trained new staff on customer service protocols and store policies, fostering a supportive work environment.

Shift Supervisor

Dollar Tree
12.2010 - 09.2014
  • Supervised associates and managed incoming/outgoing freight shipments
  • Handled daily cash deposits and performed closing procedures
  • Supervised daily store operations and ensured compliance with company policies.
  • Trained and developed team members to enhance skills and performance.
  • Managed inventory control processes, reducing stock discrepancies effectively.

Education

Bachelor of Science - Sociology

Kennesaw State University

Skills

  • Aircraft Cabin Preparation & Sanitation
  • FAA Safety & Security Procedures
  • Ground Equipment Operation Support
  • Team Collaboration in Fast-paced Settings
  • Compliance & Inspection Protocols
  • Strong Attention to Detail
  • Technical & Electronic Documentation
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Safety awareness
  • Strong work ethic
  • Customer service

Certification

  • Certified Medical Assistant, National Healthcareer Association (2018–2026)
  • BLS – Basic Life Support, American Heart Association (2018–2027)

Timeline

Cabin Service Agent

Delta Air Lines
01.2024 - Current

Medical Assistant

Emory Healthcare
09.2018 - Current

Customer Service Representative / Money Center Associate

Walmart
09.2014 - 12.2018

Shift Supervisor

Dollar Tree
12.2010 - 09.2014

Bachelor of Science - Sociology

Kennesaw State University

Similar Profiles

CREATE PROFILE
Alicia K. Daniel