Alicia Keeney
Hinesville
Summary
Reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record.
Overview
16
16
years of professional experience
Work History
Volunteer Work
Unexpected Blooms
08.2023 - 05.2025
- Utilized floral design techniques to craft unique floral arrangements.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
Cashier
Hyvee
12.2022 - 12.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Front Desk Clerk/Night Auditor
Candlewood Suites
08.2021 - 12.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Answered multi-line phone system and enthusiastically greeted callers.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
Front Desk Clerk
Motel 6 / Studio 6
05.2019 - 02.2021
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Answered customer telephone calls promptly and appropriately handled needs.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Trained new staff members in customer service techniques and hotel operations.
- Collected room deposits, fees, and payments.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Secretary
West Logistics
11.2009 - 12.2016
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
- Coordinated driver dispatch to accomplish delivery requirements.
- Preserved accurate records of dispatched orders, deliveries and receipts.
Education
Certificate - Floral Design
Johnson County Community College
Overland Park, KS06.2025
Skills
- Effective independent worker
- Sales and merchandising experience
- Effective telephone communication
- Stock management
- Inventory management
- Efficient inventory restocking
- Front desk coordination
- Operational auditing
- Organized mail management
Timeline
Volunteer Work
Unexpected Blooms
08.2023 - 05.2025
Cashier
Hyvee
12.2022 - 12.2023
Front Desk Clerk/Night Auditor
Candlewood Suites
08.2021 - 12.2022
Front Desk Clerk
Motel 6 / Studio 6
05.2019 - 02.2021
Secretary
West Logistics
11.2009 - 12.2016
Certificate - Floral Design
Johnson County Community College
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