Alicia Keeney
Hinesville
Summary
Reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record.
Overview
16
16
years of professional experience
Work History
Volunteer Work
Unexpected Blooms
Kansas City, MO
08.2023 - 05.2025
- Utilized floral design techniques to craft unique floral arrangements.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
Cashier
Hyvee
Liberty, MO
12.2022 - 12.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Front Desk Clerk/Night Auditor
Candlewood Suites
Kansas City, KS
08.2021 - 12.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Answered multi-line phone system and enthusiastically greeted callers.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
Front Desk Clerk
Motel 6 / Studio 6
Lenexa, KS
05.2019 - 02.2021
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Answered customer telephone calls promptly and appropriately handled needs.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Trained new staff members in customer service techniques and hotel operations.
- Collected room deposits, fees, and payments.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Secretary
West Logistics
Ferguson, KY
11.2009 - 12.2016
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
- Coordinated driver dispatch to accomplish delivery requirements.
- Preserved accurate records of dispatched orders, deliveries and receipts.
Education
Certificate - Floral Design
Johnson County Community College
Overland Park, KS06.2025
Skills
- Effective independent worker
- Sales and merchandising experience
- Effective telephone communication
- Stock management
- Inventory management
- Efficient inventory restocking
- Front desk coordination
- Operational auditing
- Organized mail management
Timeline
Volunteer Work
Unexpected Blooms
08.2023 - 05.2025
Cashier
Hyvee
12.2022 - 12.2023
Front Desk Clerk/Night Auditor
Candlewood Suites
08.2021 - 12.2022
Front Desk Clerk
Motel 6 / Studio 6
05.2019 - 02.2021
Secretary
West Logistics
11.2009 - 12.2016
Certificate - Floral Design
Johnson County Community College